Arianne Lopez
Pleasant Grove
Summary
Friendly and warm Treatment Coordinator with talent for managing patient relations and ensuring patient comfort with treatment plan and financial arrangements. Dedicated to establishing effective relationships with patients and staff members.
Overview
11
11
years of professional experience
Work History
Treatment Coordinator / Office Manager
Smile Ranch Orthodontics
03.2023 - Current
- Increased case acceptance rates through presentation of treatment options and benefits.
- Explained treatment choices to patients and helped determine best options.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Provided exceptional customer service to create a welcoming atmosphere for patients and their families.
- Presented financial arrangements clearly to patients, enabling informed decisions about payment options and timelines.
- Organized daily huddles with dental team members to review schedules, discuss potential challenges, and prepare for success throughout the day.
Orthodontic Assistant
Zurcher Orthodontics
10.2018 - Current
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
- Contributed to successful treatment outcomes by accurately taking dental impressions, X-rays, and intraoral scans.
- Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
Marketing Coordinator
Smile Ranch Orthodontics
02.2014 - 05.2019
- Developed visually engaging marketing materials to support product launches and promotions.
- Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
- Planned and executed internal and external marketing events.
- Enhanced brand visibility by developing and implementing targeted marketing campaigns.
- Strengthened relationships with referring dental offices by planning CE events and hosting Dr. appreciation events.
Education
Associate of Applied Science -
Salt Lake Community College
Salt Lake City, UTSkills
Treatment Planning
Patient Care Coordination
Verbal and written communication
Creative Problem-Solving
Attention to Detail
Multitasking ability
Critical Thinking Skills
Patient Records Management
Cross-Functional Teamwork
Schedule Management
Knowledge of dental insurance
Office Administration
Timeline
Treatment Coordinator / Office Manager
Smile Ranch Orthodontics
03.2023 - Current
Orthodontic Assistant
Zurcher Orthodontics
10.2018 - Current
Marketing Coordinator
Smile Ranch Orthodontics
02.2014 - 05.2019
Associate of Applied Science -
Salt Lake Community College
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