ARIANNE YOSSA
Frisco,TX
Summary
Experienced Bachelor and DevOps graduate with extensive background scripting, deploying applications using Docker, Jenkins, Ansible, Maven. Proficient in Bash Shell Scripting. Professional strengths include creative problem-solving, written and verbal communication, and time management. Detail-oriented mindset from 3+ years of experience in the IT industry. Earned 75% of educational expenses through full- and part-time employment in private-sector settings. U.S. Citizen.
Overview
12
12
years of professional experience
9
9
years of post-secondary education
Work History
Helpdesk Analyst/System Administrator
GWYNEDD MERCY UNIVERSITY
GWYNEDD VALLEY, PENNSYLVANIA
09.2018 - 03.2020
- Operating Systems (Windows, CentOS or Red hat) installation and configuration.
- Use Jenkins to perform automated Builds and Deployments.
- Strong Understanding of TCP / IP, SSH, DNS, HTTP.
- Collaborate with networking, engineering and support teams in resolving escalating issues.
- Configuration and hardening of Linux servers, evaluating needs and installing appropriate recommended patches as needed.
- Provide first and second-tier support for students, staff, and faculty via telephone, email, and in-person at the university's main IT service/help desk
- Work independently and follow policies, procedures, and directions
Automation System – Intern
MULTITECH CENTER
Douala, CAMEROON
05.2008 - 08.2010
- Capstone Project: Designed and developed a low-cost prototype automated gate system for houses using a portable solar power system
- Earned the best capstone project award of the semester.
Education
Bachelor of Science - COMPUTER INFORMATION SYSTEMS WEB DESIGN FORENSICS
GWYNEDD MERCY UNIVERSITY
Gwynedd Valley, PA 08.2017 - 05.2020
Associate of Science - Computer Science
Community College of Philadelphia
Philadelphia, PA 01.2014 - 06.2017
Bachelor of Science - Management of IT Projects
ENSET
Daoula, Cameroon 07.2011 - 09.2012
ASSOCIATE OF APPLIED SCIENCE DEGREE - AUTOMATION AND CONTROLS TECHNOLOGY
INSTITUT UNIVERSITAIRE DU GOLFE
Douala, Cameroon 08.2007 - 07.2009
Skills
Cloud computing: AWS
undefinedAccomplishments
- LFS 101x: Introduction to Linux by the Linux Foundation https://courses.edx.org/certificates/e359825a141d4171aa3e9a32ba1fe359
- AWS Certified Cloud Practitioner
Languages
English: fluent
French: fluent
Timeline
Helpdesk Analyst/System Administrator
GWYNEDD MERCY UNIVERSITY
09.2018 - 03.2020
Bachelor of Science - COMPUTER INFORMATION SYSTEMS WEB DESIGN FORENSICS
GWYNEDD MERCY UNIVERSITY
08.2017 - 05.2020
Associate of Science - Computer Science
Community College of Philadelphia
01.2014 - 06.2017
Bachelor of Science - Management of IT Projects
ENSET
07.2011 - 09.2012
Automation System – Intern
MULTITECH CENTER
05.2008 - 08.2010
ASSOCIATE OF APPLIED SCIENCE DEGREE - AUTOMATION AND CONTROLS TECHNOLOGY
INSTITUT UNIVERSITAIRE DU GOLFE
08.2007 - 07.2009
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