Environmental Service Professional with over 15 years of experience in managerial roles. Delivered effective leadership and training while optimizing operations and resources to drive business success. Emphasized team collaboration, financial management, and customer relations, fostering a reliable and adaptable work environment.
Work History
Owner/Operator
Licensed Group Family Daycare | 2025 - Current
Managed daily operations of family daycare, ensuring compliance with state regulations and licensing requirements.
Supervised staff, providing training and mentorship to maintain high standards of care and education.
Developed and implemented age-appropriate educational programs to enhance children's cognitive and social skills.
Established strong relationships with families, promoting open communication regarding child development and progress.
Support Services Supervisor
Montefioren Nyack Hospital | 2022 - 2025
Coordinated staffing, schedules, workflow, and department priorities.
Coordinated staffing and scheduling to align workflow with department priorities.
Coached employees to enhance skills, resolve operational issues, and foster accountability.
Ensured compliance with hospital policies, safety standards, and quality initiatives.
Collaborated with managers and directors to enhance operational efficiency and elevate patient satisfaction.
Supervised daily operations of support services, ensuring compliance with hospital policies and standards.
Led training sessions for staff on customer service protocols, enhancing team performance and patient satisfaction.
Coordinated scheduling and assignments for support staff, optimizing resource allocation across departments.
Evaluated employee performance regularly, providing constructive feedback and coaching as needed.
Managed scheduling and workflow to meet or exceed departmental goals consistently.
Environmental Service Lead
8 Years 7 Months
Montefiore Nyack Hospital | 01.2018 - 2022
Supported the Environmental Service Supervisor in the smooth operation of the department as assigned per shift.
Managed the daily operations of the department in the absence of a supervisor.
Trained and oriented new employees during onboarding.
Coach staff for consistent compliance with the 2 Step process of cleaning & disinfection
Train team members on floor care techniques
Supported supervisors in maintaining compliance with quality assurance standards
Inspected patient rooms and public areas post-cleaning to ensure adherence to departmental cleanliness standards
Coach & mentor team members to ensure top performance
Ensure high level of attention to detail and professionalism
Adhere to all company safety and security policy & procedures
Report any maintenance concerns, safety hazards, accidents, areas of opportunities for improvement to manager
Organized daily assignments for the shift.
Facilitated T-CSCT certification training for surgical cleaning technicians for Surgical Cleaning Technicians Departmental facilitator ensure peri-op standards of disinfection
Environmental Service Aide
12 Years
Montefiore Nyack Hospital | 01.2006 - 01.2018
Responsible for cleaning and disinfecting with use of sanitizing chemicals of all hospital areas. This includes patient rooms, offices, restrooms, walls, windows, corridors, clinics, CT and outside grounds.
Monitored inventory and communicated supply and equipment needs to management, facilitating uninterrupted operations.
Maintain a safe work environment by monitoring the use of equipment and supplies, and observation of safety hazards. Ensure orderly storage of all equipment that is used.
Cleaned and disinfected all hospital areas using sanitizing chemicals, including patient rooms, offices, restrooms, walls, windows, corridors, clinics, CT, and outside grounds.
2 Years
Marry Maids of Rockland County | 01.2004 - 01.2006
Trained new staff in all housekeeping aspects of cleaning
Cleaned and sanitized assigned units
Replace soiled towels and linen, vacuum room carpets, sweep, scrub , wax and polish floors using brooms, mops and powered scrubbing and waxing machines
Implemented new processes and team strategies, reducing man hours where applicable