ARIANYE PUELLO
Ozone Park,NY
Summary
Friendly and outgoing Pet Sitter devoted to keeping animal environments safe, secure and clean. Background includes working in residential, business and agricultural environments to handle different animal needs. Smoothly coordinate food, medication and housekeeping schedules to maintain optimal animal health and pet owner peace of mind.
Overview
4
4
years of professional experience
Work History
Dog Sitter (Freelance)
Independent Contractor
New York
06.2020 - Current
- Followed pet care instructions, dietary needs, and medication regimens.
- Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
- Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
- Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
- Handled emergency situations calmly and efficiently, contacting veterinarians or clients when needed while prioritizing animal safety above all else.
- Kept accurate records of each dog''s needs, preferences, medical information, feeding schedules, and any special instructions provided by clients.
Bilingual Administrative Assistant (Hotel Staff)
Vanguard Staffing Inc With DOCGO
NEW YORK CITY, NY
12.2022 - 11.2023
- Welcome/greet migrant guests
- Intake guests into our internal computer system called salesforce, as well follow up with the discharge process
- Follow accurate procedures to organize, store, and distribute mail to guests
- Scan guests ID badge as they enter and leave the facility, as well as directing flagged guests to supervisors in a timely manner
- Authorize and renew guests key cards for indicated rooms
- Help with legal needs
- Distribute personal hygiene, meals, and other necessary items to guests and residents
- Assist with scheduling travel and relocation arrangements for guests to better accommodate them.
HOSTESS/CUSTOMER SERVICE
THE SUMMER CLUB
LONG ISLAND CITY, NY
06.2022 - 09.2022
- Running the front end
- Welcome customers to the club
- Data Entry with customers information
- Assign and lead customers to proper designated areas
- Processing diverse methods of payment for customers as Cashier
- Training, supervising staff, and delegating work as required
- Record reservations accurately and clearly in the reservation book
- Manages reservations to effectively seat the entire party
- Recognize regular clientele and their preferences
- Update 7 rooms with the status of each table
- Interact verbally and listen attentively to guests, co-workers, and supervisors.
SECRETARY SPECIALISTS SUPERVISOR
COX'S PRODUCT CORPORATION
GLENDALE, NY
07.2021 - 09.2022
- Greet customers and help them with processing orders online and by phone
- Assist with information about the corporation, and services over the phone
- Intake and transfer calls to appropriate departments or individuals
- Handle scheduling
- Keeping diaries
- Providing post-calls and emails following up to confirmed appointments
- Bookkeeping and Invoicing
- Perform receptionist duties such as data entry through excel and operate internal web systems to complete customer's demographic profiles
- Assign sales representatives to customers based on their needs.
Education
PUBLIC ADMINISTRATION/CRIMINAL JUSTICE MANAGEMENT BS -
JOHN JAY COLLEGE OF CRIMINAL JUSTICE - ONLINE
New York, NYHIGH SCHOOL DIPLOMA -
VERITAS ACADEMY
Flushing, NY06.2022
Skills
- Organization Skills
- Receptionist/Clerk
- Multi-task
- Leadership
- Active Listener
- Time Management
- Office Coordination/Administrative Services
- Judgment & Decision Making
- Customer Service
- Computer Software and Switchboard
- Collaboration/Teamwork
- Bilingual/ Simultaneous Spanish Interpreter
- Telephone Etiquette/Operator
- Salesforce
- Pet Friendly
Personal Information
Title: BILINGUAL RECEPTIONIST
Volunteer Experience
AMBASSADOR, THE VERITAS ACADEMY, 35-01 Union Street, Flushing, NY, 11354, 09/2018 - 06/2022, Assists after school parent teacher conferences. Serve as a bilingual interpreter between teachers and family members. Lead Parents/Guardians to their desired classroom/destination. Keep record of all the visitors that spoke with teachers. Assists with time management, so that the teacher gets a chance to speak to every visitor. Help teachers grade students assignments and record grades into teachers gradebook. Stays after school for seasonal events such as Christmas, Halloween, Thanksgiving, etc.
References
REFERENCES UPON REQUEST
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Bilingual Administrative Assistant (Hotel Staff)
Vanguard Staffing Inc With DOCGO
12.2022 - 11.2023
HOSTESS/CUSTOMER SERVICE
THE SUMMER CLUB
06.2022 - 09.2022
SECRETARY SPECIALISTS SUPERVISOR
COX'S PRODUCT CORPORATION
07.2021 - 09.2022
Dog Sitter (Freelance)
Independent Contractor
06.2020 - Current
PUBLIC ADMINISTRATION/CRIMINAL JUSTICE MANAGEMENT BS -
JOHN JAY COLLEGE OF CRIMINAL JUSTICE - ONLINE
HIGH SCHOOL DIPLOMA -
VERITAS ACADEMY