As educational professional who values results, brings wealth of experience in student success initiatives and academic support. Proven ability to work collaboratively with teams to foster supportive learning environment. Known for adaptability and results-driven approach, with strengths in student counseling and communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Client Engagement Specialist
Aerotek
10.2023 - 02.2025
Enhanced client satisfaction by promptly addressing concerns and providing tailored solutions.
Developed strong relationships with key clients, resulting in increased account retention and growth.
Enhanced client relationships by consistently delivering exceptional service and support.
Optimized internal processes to increase efficiency within the Client Engagement department, ultimately contributing to higher levels of client satisfaction.
Creates and maintains paper and electronic filing systems; moves files from one location to another and retrieves files from storage as required.
Processes and/or responds to assigned human resources-related requests.
Participates in special projects and provides administrative support to HR Department staff.
Reviews files and documents for completeness and accuracy, ensuring adherence to human resources guidelines.
High School English Teacher
Hertford County Public Schools
01.2024 - 05.2024
Evaluated student work fairly and consistently, offering detailed feedback to guide future improvement efforts.
Promoted critical thinking skills by challenging students to analyze literary texts and express their interpretations in written assignments.
Monitor students' progress and provide regular, customized feedback.
Stayed current on educational research and best practices by attending professional development workshops and conferences regularly.
Boosted students'' reading and writing skills through targeted lessons, group activities, and individualized support.
Work with students in case load to create, document, and approve a Student Educational Plan.
General Laborer
MYR Group
05.2023 - 10.2023
Ensured accurate load calculations for safe lifting operations, reducing the risk of accidents on site.
Played a significant role in achieving project deadlines by consistently meeting or exceeding productivity targets while maintaining the highest standards of safety and quality.
Optimized lifting processes by selecting appropriate rigging gear based on load weight and environmental conditions.
Provided thorough documentation of all rigging activities, maintaining accurate records for future reference and regulatory compliance purposes.
Increased overall testing accuracy by creating detailed test scripts based on functional and technical requirements documentation.
Mitigated potential risks associated with software releases by conducting risk assessments and prioritizing critical test scenarios accordingly.
Completed tasks efficiently for timely project completion within set deadlines.
Notified supervisors of defective equipment or material.
Increased productivity with effective communication and collaboration among team members.
Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
Data Entry Clerk
Metropolitian Van And Storage
01.2023 - 04.2023
Completed data entry tasks with accuracy and efficiency.
Followed established procedures to enter and process data correctly.
Organized, sorted, and checked input data against original documents.
Scanned documents and saved in database to keep records of essential organizational information.
Site Administrator
Tradesmen International Staffing
09.2022 - 12.2022
Coordinated staff meetings and events to foster communication, teamwork, and professional development opportunities for team members.
Developed comprehensive training materials for new employees, contributing to their successful onboarding experience.
Oversaw the procurement of essential supplies, negotiating favorable terms with vendors while maintaining quality standards.
Effectively managed team schedules, ensuring optimal productivity and timely project completion.
Handled sensitive information discreetly while maintaining confidentiality protocols at all times.
Enhanced site efficiency by streamlining administrative processes and implementing new software solutions.
Mechanical Assembler
Truck-Lite
07.2022 - 09.2022
Maintained up-to-date knowledge of industry advancements, incorporating new techniques into daily tasks when applicable.
Reduced service downtime by promptly addressing and resolving wire connectivity problems by thoroughly testing wires.
Reduced production downtime by performing preventive maintenance on tools and equipment.
Followed detailed instructions to operate machines with accuracy and produce quality products.
Set up and adjusted equipment and properly configured machines for daily operation.
Distributed auto parts into plastic bag and operated machine to seal and package for distribution.
Adjunct Professor of English
College of the Albemarle
08.2021 - 05.2022
Reviewed and selected appropriate texts for course syllabi that aligned with established learning objectives.
Presented at conferences showcasing innovative approaches to teaching English literature that inspired positive change in the field.
Provided academic advising and mentorship to transitional dual enrollment students, connecting them with campus resources to support time management, mental wellness, and the demands of balancing high school, college, and work responsibilities.
Established a safe and welcoming classroom environment that promoted intellectual curiosity, open dialogue, and mutual respect among all participants.
Maintained accurate records of student attendance, participation, assessments, and grades using digital platforms for easy access by both students and administrators.
Collaborate with Distance Learning, so students learn and can demonstrate the ability to navigate Moodle.
Supported the College’s Strategic Plan and Student Success initiatives by designing engaging curriculum, fostering inclusive learning environments, and providing individualized academic support to help students achieve their educational and career goals.
Electrical Helper
BHI Energy
02.2018 - 06.2019
Assisted electricians with installing electrical systems, resulting in timely project completion and increased customer satisfaction.
Fostered a positive working environment among crew members through clear communication, teamwork, and mutual respect for each other''s skills and abilities.
Operated hand and power tools correctly to minimize risks of damage, shock, or personal injury.
Followed exact direction of electricians to help projects move smoothly and avoid unnecessary rework.
Contributed to successful system installations by accurately measuring, cutting, and bending conduit as instructed.