Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Erlanger Behavioral Health Hospital
Chattanooga, TN
12.2023 - Current
Provided psychiatric or personal care to emotionally disturbed or cognitively impaired patients.
Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
Provided crisis intervention services to patients in need.
Engaged in regular communication with medical personnel regarding any changes in patient status or condition.
Enforced rules and regulations pertaining to client and patient care while maintaining a safe environment.
Cultivated relationships with fellow staff members to enhance team collaboration.
Childcare Provider
Joyland Daycare
Fort Oglethorpe, GA
02.2022 - 12.2023
Provided a safe, nurturing and stimulating environment for children to learn and grow.
Maintained daily records of activities, behaviors, meals and naps.
Organized age-appropriate activities such as games, arts and crafts and outdoor play.
Developed positive relationships with families by communicating regularly about their child's development.
Engaged in creative play activities that promoted language development, physical activity and problem solving skills.
Registered Behavior Technician
Hopebridge Autism Therapy Center
Chattanooga, TN
02.2021 - 01.2022
Provided direct one-on-one instruction to children with autism in a variety of settings.
Communicated with patients' family members to explain treatment process, answer questions and maintain relationships.
Collaborated with parents, teachers, school administrators, and other professionals to ensure successful implementation of interventions.
Utilized Applied Behavioral Analysis principles in daily instruction activities.
Ensured safety protocols were followed at all times during therapy sessions.
Collected and analyzed data and monitored progress and efficacy of individualized treatment plans.
Guest Service Representative
TopGolf
Chattanooga, TN
03.2020 - 01.2021
Verified reservations by phone or in person.
Assisted guests with check-ins and check-outs in a timely manner.
Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
Answered incoming calls from guests seeking reservations or general information.
Maintained cleanliness of lobby area and front desk counter.
Handled customer complaints professionally and efficiently.
Education
High School Diploma -
Lakeview Fort Oglethorpe High School
Fort Oglethorpe, GA
05-2021
2nd Year College Student - Social And Behavioral Science
Georgia Northwestern Technical College
Rome, GA
Skills
Excellent Communication
Critical Thinking
Friendly, Positive Attitude
Organization and Time Management
Conflict Resolution
Documentation skills
Safety Management
Relationship Building
Team building
Attention to Detail
Certification
CPR certified
BLS certified
References
References available upon request.
Timeline
Behavioral Health Technician
Erlanger Behavioral Health Hospital
12.2023 - Current
Childcare Provider
Joyland Daycare
02.2022 - 12.2023
Registered Behavior Technician
Hopebridge Autism Therapy Center
02.2021 - 01.2022
Guest Service Representative
TopGolf
03.2020 - 01.2021
High School Diploma -
Lakeview Fort Oglethorpe High School
2nd Year College Student - Social And Behavioral Science
Georgia Northwestern Technical College
CPR certified
BLS certified
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