Aribel Reyes
Winter Park,FL
Summary
Quality-driven facilities operations manager with 19 years experience and a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Facility Manager
NSI Orlando
Orlando, USA
08.2022 - 07.2025
- Oversaw daily operations of the facility, ensuring a safe, efficient, and well-maintained environment.
- Managed a team of up to 22 staff members, providing training, performance evaluations, and mentorship.
- Implemented cost-saving initiatives, reducing operational expenses by 40%.
- Coordinated maintenance schedules, vendor contracts, and compliance with safety regulations.
- Created and managed staff scheduling.
- Creating and implementing new training materials.
- Office supply inventory and ordering.
- Maintaining office certifications and accreditations.
- Coordinating coverage with Radiologists and Physicians for contrast and injections.
- Maintaining good communications and relationships with referring offices.
- Set up contracts for outside radiology groups to help with overflow.
- Handle patient complaints efficiently.
- Pull audit reports.
- Manage payroll
Office Supervisor
NSI Orlando
Orlando, USA
03.2016 - 08.2022
- Supervised front office operations, ensuring smooth workflow and exceptional customer service.
- Coordinated staff schedules, managed workloads, and conducted performance reviews.
- Developed and implemented office procedures to improve efficiency and organization.
Front Desk Lead Scheduling Coordinator
NSI Orlando
Orlando, USA
05.2009 - 03.2016
- Managed appointment scheduling
- Improving efficiency and reducing wait times by 35%.
- Developed and maintained scheduling systems to streamline front desk operations.
Front Desk Associate
NSI Orlando
Orlando, USA
02.2007 - 05.2009
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted with administrative tasks, including data entry and filing.
Education
Some College (No Degree) -
Brevard Community College
Melbourne, FLSkills
- Excellent Customer Service Skills
- Quick learner and eager to grow
- Excellent multitasking
- Customer relationship management
- Team leadership
- Operational efficiency
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Budgeting and financial management
- Time management abilities
- Reliability
- Professionalism
- Teamwork and collaboration
Timeline
Facility Manager
NSI Orlando
08.2022 - 07.2025
Office Supervisor
NSI Orlando
03.2016 - 08.2022
Front Desk Lead Scheduling Coordinator
NSI Orlando
05.2009 - 03.2016
Front Desk Associate
NSI Orlando
02.2007 - 05.2009
Some College (No Degree) -
Brevard Community College