Aric Andrade
Northglenn,CO
Summary
Proven performer with extensive experience at Safeway, adept in Retail Merchandising and Customer Service, enhancing shopping experiences and operational efficiency. Excelled in quality control and product knowledge, leading to significant improvements in inventory accuracy and customer satisfaction. Demonstrated strong work ethic and effective communication, contributing to a positive and results-driven team environment.
Overview
32
32
years of professional experience
Work History
Produce Clerk
Safeway
Northglenn, CO
08.2013 - 07.2024
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Checked for outdated and overripe grocery items and removed from inventory.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Recorded sales information on database to enable tracking history and maintain accurate records.
- Coordinated with vendors to verify product availability and acquire best quality.
- Inspected produce to update and adjust pricing information.
- Collaborated with store management to align with objectives and provide quality produce.
- Kept tidy and organized area to comply with cleanliness standards.
- Trained new employees to provide knowledge of proper produce handling and rotation procedures.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Developed strong rapport with customers and created positive impression of business.
- Used in-store system to locate inventory and place special orders for customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Prioritized helping customers over completing other routine tasks in store.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Monitored customers for signs of security concerns and escalated issues to management.
- Recommended complementary purchases to customers, increasing revenue.
Warehouse Forklift Operator
Safeway
Denver, CO
01.1993 - 01.2012
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely in congested and confined areas using Skill and Technique.
- Unloaded materials and goods at designated locations for best project availability.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Packed items into appropriate containers for shipment.
- Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
- Turned in paperwork outlining orders for inspection before loading, marking load tickets for out of stock items, withholding or completing orders as necessary and inspecting trucks before departure.
- Manually counted Number of picked and packaged orders for any loss.
- Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Transported stowed product inventory to various locations throughout unit, labeling and replenishing inventory items, making boxes and loading and unloading trailers to keep stock in proper condition.
- Drove carts, dollies, hand trucks, mobile power-propelled trucks and other moving equipment to move large quantities of merchandise.
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Transported goods between warehouse locations according to shipment and storage needs.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Communicated with floor managers to determine merchandise placement.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
- Completed cycle counts and monthly inventory.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Education
Diploma - Classics
Lamar High School
Lamar, CO06.1983
Skills
- Retail Merchandising
- Display Setup
- Stock replenishment
- Quality Control
- Temperature Logging
- Price Checking
- Regulatory Compliance
- Stock Rotation
- Operations Support
- Pallet Jack Operation
- Customer Service
- Safe Food Handling
- Food Preparation
- Product pricing
- Product Knowledge
- Task Delegation
- Food Safety Compliance
- Box Cutter and Pallet Jack Safety
- Temperature Monitoring
- Product displays
- Retail Sales
- Strong Work Ethic
- Product Stocking and Storage
- Supply Ordering
- Written and oral communication
- Sanitation Standards
- Product Rotation
- Unloading Deliveries
- Training and mentoring
- Display Maintenance
- Performance Improvement
- Hand-Eye Coordination
- Point of sale operation
- Safety Procedures Compliance
- Food Running
- Shipment Processing
- Cleaning procedures
- Flexible Schedule
- Heavy Machinery Use
- Pricing and shelf labeling
- Product processing
- Cleanliness and sanitation
- Order Discrepancy Reporting
- Positive Attitude
- Punctuality
- Management interaction
- Hospitality service expertise
- Product Recommendations
- Shelf Stocking
- Reloading salvage materials
- Product restocking
- Inventory Counts
- Weights and Measurements
- Cleaning and sanitation
- Packaging and Labeling
- Merchandise organization
- Quality Inspections
- Honesty and Integrity
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Produce Clerk
Safeway
08.2013 - 07.2024
Warehouse Forklift Operator
Safeway
01.1993 - 01.2012
Diploma - Classics
Lamar High School