arica crose
Applebee's Neighborhood Grill & Bar
Shelbyville,IN
4
years of professional experience
Motivated and dependable college freshman with strong leadership, customer service, and communication skills. Experienced in working in fast-paced environments while balancing academics, employment, and leadership responsibilities. Demonstrated ability to build positive relationships, solve problems, stay organized, and work effectively as part of a team. Brings a positive attitude, strong work ethic, and eagerness to learn and contribute in professional settings.
Work History
Host
6 Months- Managed reservation system, optimizing table turnover and guest satisfaction.
- Coordinated with waitstaff to streamline service flow during peak hours.
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Assisted in training new hosts on company policies and customer service standards.
Crew Member
1 Year 9 Months- Assisted team members during peak hours to enhance workflow and improve service speed.
- Supported training of new crew members on operational procedures and customer service techniques.
- Collaborated with staff to uphold quality control measures, ensuring food safety compliance.
- Adapted quickly to changing demands, demonstrating flexibility in high-pressure situations.
Crew Member
7 Months- Provided exceptional customer service by efficiently taking orders and addressing inquiries.
- Assisted team members during peak hours to enhance workflow and improve service speed.
- Maintained cleanliness and organization of workstations to ensure a safe and inviting environment.
- Operated kitchen equipment safely while preparing food items according to company standards.
Education
High School Diploma
- Honoree of Academic Honors Diploma
- National Honor Society Member
- SADD (Students Against Destructive Decisions) Member
- Senior Leadership Council Member
- Extracurricular Activities: Varsity Cheerleading
- Elected to Junior Class Officer for SHS Student Council in 2024-2025 school year
- Elected to Student Body President for SHS Student Council in 2025-2026 school year
Bachelor of Science - Marketing
Skills
Guest greeting
Customer service
Team collaboration
Multitasking
Effective time management
Adaptable to change
Team player mentality
Timeline
Host
Applebee's Neighborhood Grill & Bar
01.2026 - CurrentRead More
Crew Member
Cabell's
08.2024 - 05.2026Read More
Crew Member
Culvers
06.2022 - 01.2023Read More
Indiana University, Purdue University Indianapolis
Bachelor of Science from Marketing
Read More
Shelbyville Sr High School
High School Diploma
Read More