Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Keila Pulido

Miami,FL

Summary

Dynamic host with proven expertise at Cheesecake Factory Restaurant, excelling in waitlist management and customer service. Recognized for effectively coordinating reservations and enhancing guest experiences through strong communication and team collaboration. Committed to creating a welcoming atmosphere while ensuring efficient seating arrangements for large groups.

Overview

3
3
years of professional experience

Work History

Host

Cheesecake Factory Restaurant
Miami, FL
07.2022 - Current
  • customers with accurate wait times and monitored waiting list.
  • Assisted servers in seating guests by escorting them to their tables.
  • Greeted guests upon arrival and provided them with menus.
  • Took reservations over phone and in person.
  • Answered telephone to provide dining information and take reservations.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.Provided
  • Greeted guests and gathered information to seat groups or place on waitlist.

Education

Ingles Instituto

San Gabriel
New Rochelle, NY
06-2017

Skills

  • Waitlist management
  • Customer service
  • Effective communication
  • Ordering procedures
  • Reservation scheduling
  • Guest greeting
  • Dining information
  • Team coordination
  • Positive and professional
  • Guest seating
  • Interactive communication skills
  • Basic computer skills
  • Staff coordination

Languages

Spanish
Professional
English
Professional

Accomplishments

  • I did receive employee of the month awards,
  • My managers trust me to do my job without much help from them.

Timeline

Host

Cheesecake Factory Restaurant
07.2022 - Current

Ingles Instituto

San Gabriel

Similar Profiles

CREATE PROFILE