Arica Patterson
Syracuse,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet new goals. Hardworking and passionate with strong organizational skills.
Overview
10
10
years of professional experience
Work History
Esthetician/Owner
A.P._Esthetics
05.2023 - Current
- Improved client satisfaction by providing spa services, educating them on skincare, lashes and retail products
- Assure clients are happy with their services they choose and rebook them for future appointments
- Maintain a clean and safe work environment
Esthetician
The Lash Factory
09.2020 - 05.2023
- Assured my clientele was happy with the services that were provided
- Enhanced revenue through upselling additional services and retail products
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products
Medical Secretary
Syracuse Gastroenterological Associates
11.2016 - 09.2020
- Enhanced patient satisfaction by efficiently scheduling appointments and managing multiple physicians calendars
- Promptly answering phone calls, routing messages, and providing accurate information to patients
- Increased office efficiency with thorough management of medical records, ensuring accuracy and accessibility for all staff members
School Bus Attendant
North Syracuse School District
04.2014 - 11.2016
- Enhanced student safety by consistently monitoring behavior and maintaining a disciplined environment during bus rides
- Assisted students with special needs, ensuring their comfort and providing necessary accommodations for smoother transportation
- Improved communication between parents and school staff by reporting any incidents or accidents that may have took place
Airman
Air National Guard
04.2014 - 10.2016
- Managed the transportation of personnel and their materials they needed as they travel
- Arranged personal property and cargo for shipment or storage
- Ensured a safe and timely transportation of materials and property from base to base or storage
Education
Associate of Science - Criminal Justice
Onondaga Community College
Syracuse, NY09.2020
Esthetics License - Esthetics
Continental School of Beauty Culture
Syracuse, NY06.2016
Skills
Efficient with computers
Communication skills
Customer service experience
Multitasking abilities
Leadership
Attention to detail
Timeline
Esthetician/Owner
A.P._Esthetics
05.2023 - Current
Esthetician
The Lash Factory
09.2020 - 05.2023
Medical Secretary
Syracuse Gastroenterological Associates
11.2016 - 09.2020
School Bus Attendant
North Syracuse School District
04.2014 - 11.2016
Airman
Air National Guard
04.2014 - 10.2016
Associate of Science - Criminal Justice
Onondaga Community College
Esthetics License - Esthetics
Continental School of Beauty Culture