Arica Scott
The Physicians Care Center
Baton Rouge,LA
1
Language
1
Certificate
17
Years of experience
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Work History
Office Manager
11 Years 7 Months- Managed office operations, ensuring efficient workflow and resource allocation.
- Developed and implemented administrative procedures to enhance overall productivity.
- Coordinated schedules and logistics for meetings and events, optimizing time management.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Coordinated appointments and managed patient flow to optimize clinic efficiency.
- Maintained accurate electronic health records, ensuring compliance with regulations.
- Educated patients on treatment plans and preventative care strategies.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
Home Health Aide
9 Years 7 Months- Provide direct patient care to individuals and attend to daily needs, including dietary needs, hygiene, and physical care. Monitor clients’ nutrition and ensure meals comply with daily dietary requirements. Evaluate clients’ pain control and report medical concerns to supervising physicians and nurses. Maintain lines of communication with family members and provide regular updates regarding conditions and prognoses.
- Collaborated with healthcare professionals to develop personalized care plans for clients.
- Maintained accurate documentation of patient progress and changes in condition.
- Trained new staff on best practices and care procedures to enhance service delivery.
- Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Developed and implemented care plans for clients.
Student Medical Assistant
3 Months- Prepared treatment rooms for patient examinations, keeping the rooms neat and clean. Interviewed patients to obtain medical information and measured their vital signs, weight, and height. Showed patients to examination rooms and prepared them for the chiropractor. Explained treatment procedures to patients. Cleaned and sterilized rooms upon completion of patient therapy.
- Prior to 2009, held various positions as office assistant
Education
MA Diploma
Skills
Office management
Office administration
Data entry
Clear oral/written communication
Billing
Administrative support
Document management
Clerical support
Scheduling and calendar management
Staff hiring
Administrative oversight
Employee training
Accomplishments
- Coordinated referrals and communicated with patients and specialty offices to ensure continuity care.
Certification
- Hold current Louisiana NHA Certified Clinical Medical Assistant licensure (CCMA)
- July 2014 – Present
- Certified in CPR and AED – American Heart Association BLS for Healthcare Providers
- October 2013 – Present
- Louisiana Technical College
- Office Sys Tech Program – Office Assistant certificate received May 2009
Languages
English
Timeline
Office Manager
The Physicians Care Center
01.2015 - CurrentRead More
Student Medical Assistant
CAPITOL SPINE AND REHABILITATION
02.2014 - 05.2014Read More
Home Health Aide
PROSPERITY HEALTHCARE SERVICES, LLC
07.2009 - 02.2019Read More
Medical Training College
MA Diploma
Read More