Aridany Rodriguez
Taylor Ridge,Illinois
Summary
Dynamic professional with experience in customer service and food industry operations. Recognized for effective communication and problem-solving skills, contributing to smooth service delivery and high customer satisfaction. Eager to leverage these strengths in a challenging role.
Overview
2
2
years of professional experience
Work History
Contact Center Agent
IHMVCU
Moline, IL
06.2024 - 07.2025
- Addressed account inquiries and transaction issues for members efficiently.
- Maintained customer satisfaction standards while managing high call volumes.
- Ensured timely resolutions by following up on unresolved issues.
- Utilized effective methods and tools to provide accurate and complete information.
Panera Bread Associate
Panera Bread
Moline, IL
09.2023 - 06.2024
- Streamlined inventory management and restocked supplies as needed.
- Managed daily operations to ensure smooth service during peak hours.
- Performed cash register functions accurately and efficiently.
Crew Member
Dairy Queen
Bettendorf, IA
06.2023 - 09.2023
- Prepared and served food items in compliance with health and safety standards.
- Operated cash register, processing customer transactions with accuracy.
- Assisted team members during peak hours to maintain service efficiency.
- Engaged customers, delivering friendly and helpful service experiences.
Education
Associate of Arts -
Black Hawk College
Moline, IL05-2027
High School Diploma -
Moline High School
Moline, IL05-2025
Skills
- Customer service
- Effective communication
- Problem solving
- Time management
- Cash handling
- Team collaboration
- Escalation management
- Building rapport
- Verbal and written communication
Timeline
Contact Center Agent
IHMVCU
06.2024 - 07.2025
Panera Bread Associate
Panera Bread
09.2023 - 06.2024
Crew Member
Dairy Queen
06.2023 - 09.2023
Associate of Arts -
Black Hawk College
High School Diploma -
Moline High School
Similar Profiles
MAKAYLA COMANDATOREMAKAYLA COMANDATORE
UMSR at IHMVCUUMSR at IHMVCU
Brenda GatesBrenda Gates
Owner at The Crafty BeeOwner at The Crafty Bee
Stacey L. MorrellStacey L. Morrell
Social Worker-Rock Island High School at Rock Island Milan School District 41Social Worker-Rock Island High School at Rock Island Milan School District 41
Shane SimpsonShane Simpson
Locomotive Conductor, Brakeman, Switchman at Burlington Northern and Santa Fe RailwayLocomotive Conductor, Brakeman, Switchman at Burlington Northern and Santa Fe Railway
Rhonda DavisRhonda Davis
Contact Center Supervisor and Contact Center Agent at Epiq Class Action & Claims Solutions, IncContact Center Supervisor and Contact Center Agent at Epiq Class Action & Claims Solutions, Inc