Arieana Coady
Plaistow,NH
Summary
Well-organized and skilled at providing customers with accurate and quick service. Offering 2 years of experience in customer service. Team player dedicated to adhering to strict service standards.
Overview
6
6
years of professional experience
Work History
Counter Helper
Cosmos Pizza
Hampstead, NH
08.2020 - Current
- Checked completed orders for accuracy and bagged meals for easy carrying.
- Communicated menu item information and offered suggestions to promote featured products.
- Provided product information and menu item explanation in consideration of dietary restrictions.
- Conferred with customers about concerns with products or services to resolve problems and drive sales.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Completed sales transactions, including all accepted forms of payment.
- Processed customer orders and accurately entered into order system.
- Maintained clean and organized appearance for all restaurant areas to attract and retain customers.
- Managed multiple tasks in high-volume environment.
- Cleaned food preparation areas, tools and equipment.
Cashier
Bed Bath & Beyond Inc.
Plaistow, NH
01.2020 - 08.2020
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Connected callers with appropriate professional, department or business.
- Responded to customer inquiries with patience and positivity to establish excellent first impression.
Counter Person
Dunkin' Donuts
Plaistow, NH
03.2019 - 12.2019
- Demonstrated knowledge and applied proper food handling standards.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Processed customer orders and accurately entered into order system.
- Relayed information about menu selections and featured products.
- Completed sales transactions, including all accepted forms of payment.
- Managed multiple tasks in high-volume environment.
Education
High School Diploma -
Timberlane Regional High School
Plaistow, NH06.2021
Skills
- Time management
- Social perceptiveness
- Cash Handling
- Equipment operation
- Cash register operation
- Cleaning and organization
- Inventory organization
- Stocking and replenishing
- Customer support
- Verbal and written communication
- Problem-solving skills
- Answering questions
- Client communication
- Multitasking abilities
- Conflict resolution
- Organization and Time management
- Responsible
- Collaboration
- Basic math
- Project Management
- Order taking
- Cleaning and sanitizing
Timeline
Counter Helper
Cosmos Pizza
08.2020 - Current
Cashier
Bed Bath & Beyond Inc.
01.2020 - 08.2020
Counter Person
Dunkin' Donuts
03.2019 - 12.2019
High School Diploma -
Timberlane Regional High School