Arieanna Peters
Grand Prairie,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills
Overview
4
4
years of professional experience
Work History
Club Staff Associate (Part-time)
LA Fitness
01.2023 - Current
- Responsible for greeting members/guests into the facility while properly scanning membership barcodes into a computer data system for capacity accuracy
- Qualify leads by understanding customer needs, budget and timelines while keeping up-to-date with industry trends and product knowledge
- Familiarity with CRM software and sales tools such as membership accounts including membership monthly costs, electronic funding transactions, paid-in-full accounts, and activation Active & Fit insurance accounts
- Collaborates seamlessly with the sales and marketing team to develop and refine membership deals through social media marketing, while strengthening member relations
- Conduct cold-calls to potential clients from a provided list or database to build and maintain a pipeline of qualified leads to meet or exceed monthly/quarterly lead generation targets.
Associate Media Planner L'équipe L'Oréal (Remote)
Group M - Wavemaker
04.2022 - 07.2023
- Responsible for requesting month-to-month financial inputs from cross-functional teams including cross-checking for accuracy through pivot table data entry in Excel
- Took self-driven ownership in managing campaigns, Ad optimization and tv trafficking instructions for Garnier, Whole Blends and Essie, while analyzing potential ad placing and changes to flighting dates across digital platforms
- Strategically partnered and collaborated with team leadership for campaign planning, tactical execution, and visibility into status of projects, ongoing campaigns, and day-to-day tasks
- Applied strategic thinking in the preparation of media recommendations and annual plan presentations through media research, client engagement meetings, complex data research in MRI Simmons, Kantar, Nielsen, and Clear Decisions
- Aligned weekly meetings through Outlook Calendar with internal teams and streamlined team status notes amongst teams to organize and control projects from start to finish.
Customer Experience Representative
Delta Airlines
04.2021 - 04.2022
- Actively listened to calls in an efficient, courteous, and accurate manner, while assessing customer needs with flight planning such as rescheduling, seat reservations, meal accommodations, and per reservations
- Adhered to the U.S
- Department of Transportation compliance requirements including COVD-19 rules and regulations, emergency exit row compliant and unaccompanied minor procedures
- Gained experience in both B2B and B2C content creation, adapting strategies to target audiences effectively
- Proactively built relationships with cross functional teams and worked collectively to achieve common goals to establish and improve work space environments
- Continuously stayed up to date with product knowledge and travel-related services to assist a globally marketed clientele such as Skymiles account holders, and medallion members to improve on personal KPI’s per quarterly goals
- Led calls and provided accurate information to customers and equipped them with safety travel tools that follow TSA guidelines along with required documentation.
Production Assistant (United Sports Arena)
Texas Tech University
08.2019 - 11.2020
- Assisted in the technical aspects of broadcasting, such as setting up equipment, managing graphics, coordination feeds and ensuring smooth transitions during live broadcast
- Edited and compiled highlights and post-game recaps, and other multimedia content for online platform (RaiderTV) ensuring timely delivery and high-quality production
- Developed engaging video content, including analysis breakdown, player profiles, and behind-the-scenes features to complement the main broadcast
- Gathered and organized data, statistics, historical information, including relevant content to support commentators and analysts during broadcast.
Education
Bachelor of Arts - Public Relations
Texas Tech University
Lubbock, TX12.2020
Skills
- Post-Buy Analysis
- Nielsen
- Strategic Planning
- Ad Trafficking
- Cross-Functional Team Collaboration
- Competitor Analysis
Volunteer Experience
- Boys and Girls Club of America, Richardson, TX, 02/27/2023,
- Texas Tech College of Media & Communications, Dallas, TX, 12/2020, 12/2022, Special Event Coordinator volunteer, Partnered with a
- Nick’s Shaved Ice Paradise (Non-Profit), Lubbock, TX, 08/2019, 08/2019, Campaigns Research Director
Timeline
Club Staff Associate (Part-time)
LA Fitness
01.2023 - Current
Associate Media Planner L'équipe L'Oréal (Remote)
Group M - Wavemaker
04.2022 - 07.2023
Customer Experience Representative
Delta Airlines
04.2021 - 04.2022
Production Assistant (United Sports Arena)
Texas Tech University
08.2019 - 11.2020
Bachelor of Arts - Public Relations
Texas Tech University