Ariel Alva
Paterson,NJ
Summary
Motivated professional with a proven record of boosting operational efficiency, reducing downtime, and improving customer satisfaction. Skilled in maintenance, operations management, and staff leadership, with measurable results in productivity gains and process improvements.
Overview
9
9
years of professional experience
Work History
Maintenance Technician
Passaic County Sheriff's Office
Wayne, NJ
11.2022 - Current
- Minimized vehicle and equipment downtime by 20% through proactive, preventive maintenance initiatives.
- Managed and fulfilled emergency repair requests in a timely manner
- Maintained accurate maintenance logs, meeting state and company regulations.
- Collaborated with law enforcement personnel to address urgent maintenance needs.
Assistant Manager
Burger King
Clifton, NJ
04.2024 - 09.2024
- Increased drive-thru order accuracy to 98% by implementing new training procedures.
- Trained and mentored team members on service protocols and procedures.
- Oversaw opening and closing procedures, reducing operational errors by 25%.
- Enforced safety regulations maintaining a clean and organized workspace.
Technician
Bram Auto Group
Hillside, NJ
07.2020 - 10.2022
- Followed safety practices to safeguard against injury and damage to property.
- Diagnosed and repaired mechanical issues, reducing repeat service visits by 18%.
- Performed scheduled maintenance on over 500 vehicles per year.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
Stocker
Finish Line
Paramus, NJ
11.2019 - 06.2021
- Trained 3 new employees, reducing onboarding time by 30%.
- Improved stockroom organization, cutting item retrieval time by 40%.
- Maintained accurate inventory counts, preventing stock shortages during peak seasons.
- Supported daily stocking for a store averaging $25K in daily sales.
Assistant Manager
Burger King
Clifton, NJ
07.2018 - 09.2019
- Enforced safety regulations maintaining a clean and organized workspace.
- Managed inventory, lowering waste by 18% through better tracking.
- Trained and mentored team members on service protocols and procedures.
- Coordinated shift operations to meet or exceed daily sales targets.
Crew Member
Burger King
Clifton, NJ
02.2017 - 03.2018
- Delivered fast, friendly service to an average of 200+ customers per shift.
- Maintained workstations and dining areas to meet health inspection standards.
- Assisted in food preparation to support peak-hour demands.
- Collaborated with team members to ensure efficient order fulfillment.
Education
Certification - Automotive Tech
Lincoln Technical Institute
Union, NJ06.2020
Some College (No Degree) - Radiography
Passaic County Community College
Paterson, NJSkills
- Operations management
- Preventive maintenance
- Tool and inventory management
- Customer service and policy enforcement
- Task delegation
- Performance evaluation
Languages
- English, Native
- Spanish, Intermediate
Timeline
Assistant Manager
Burger King
04.2024 - 09.2024
Maintenance Technician
Passaic County Sheriff's Office
11.2022 - Current
Technician
Bram Auto Group
07.2020 - 10.2022
Stocker
Finish Line
11.2019 - 06.2021
Assistant Manager
Burger King
07.2018 - 09.2019
Crew Member
Burger King
02.2017 - 03.2018
Certification - Automotive Tech
Lincoln Technical Institute
Some College (No Degree) - Radiography
Passaic County Community College
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