Courteous customer service representative with experience in fast-paced work environments.
Work History
McDonald's Crew Member
9 Months
McDonald's | 11.2025 - Current
Delivered exceptional customer service in fast-paced environment, ensuring positive dining experiences.
Operated kitchen equipment and maintained food safety standards, contributing to operational efficiency.
Collaborated with team members to streamline order processing, enhancing service speed and accuracy.
Trained new staff on operational procedures and customer service best practices, fostering team development.
Resolved customer inquiries and complaints effectively, reinforcing brand loyalty and satisfaction.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Accurately operated cash register to process customer payments.
Housekeeper
7 Years 7 Months
Holguin Cleaning Services LLC | 01.2019 - Current
Perform residential and commercial cleaning services
Keep storage areas and carts well-stocked, clean, and tidy
Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts
Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, cabinets, windows, counter tops, and other work areas so that health standards are met
Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas
Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines; Vacuum carpets
Intern
1 Month
The Table at Central UMC | 07.2024 - 08.2024
Planted, labelled, transplanted, harvested, and sold fruits, vegetables, and flowers at neighborhood farm
Pulled weeds; Picked flowers and created bouquets
Utilized cash register to process cash, debit and credit card transactions
Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware
Took and recorded temperature of food and food storage areas, such as refrigerators and freezers
Carried food supplies, equipment, and utensils to and from storage and work areas
Created bulletin boards
Education
High School Diploma
West Campus High School | Sacramento, CA | 05.2027
Skills
Over six years of customer service
cleaning
and landscaping experience
Excellent verbal and written communication skills
Works well with others as well as independently
Works well under pressure and in fast pace environments