Ariel Cervera

• At Naveen's, we host private and public cooking classes for groups and various events. Our kitchen is efficiently used as both an entertaining and educational space for team collaborating activities and any special occasions.
• We are actively working with highschool students across the city, primarily from disinvested neighborhoods, through our collaboration with Embarc- an incredible organization founded by two teachers from Chicago’s Southside who break down barriers in our education system to create a more just and equitable society. They do this by providing schools, communities, and young people with all the tools they need to transform how schools integrate social-emotional development and experimental learning. At Naveen's, we help teens cultivate the skills to learn how to prepare a fresh and healthy meal which is key exposure to them learning how to be independent and self-reliant.

As the lead assistant to Chef Naveen I have:

• Increased enrollment rates by promoting the cooking school through various marketing channels such as social media platforms and community events.
• Increase enrollment rates by promoting the cooking school through various marketing channels such as social media platforms and community events.
• Enhanced student culinary skills by offering hands-on cooking demonstrations and practical lessons.
• Maintained a clean, safe, and organized kitchen environment by enforcing strict hygiene standards and proper food handling practices.

• Organized and managed daily seating charts for a high-traffic, family-friendly restaurant in the heart of Gold Coast.
• Managed seating arrangements to optimize table turnover and maximize profits.
• Managed the delivery of up to 5 plates simultaneously in a high-volume restaurant with 200+ tables across two floors and outdoor/bar seating.
• Maintained comprehensive knowledge of an extensive food menu and wine list.
• Collaborated effectively with team members and customers, demonstrating a positive attitude, patience, and physical endurance.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
• Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
• Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.

• Managed cash register, ensuring balanced drawers at shift end.
• Provided exceptional customer service, resolving inquiries and complaints efficiently.
• Played. a significant role in staff team by being able to multitask and helping wherever was necessary and more.