Ariel Crystal Cervera
Chicago,IL
Summary
Dynamic Chef's Assistant at Naveen's Cuisine, adept in innovative problem-solving and effective communication. Excelled in enhancing educational experiences and fostering client relationships, leading to repeat business. Demonstrated exceptional organizational skills and proficiency in team leadership, significantly contributing to social media engagement and menu development. Collaborated seamlessly with Quartino Ristorante, ensuring memorable dining experiences.
Overview
7
7
years of professional experience
Work History
Chef's Assistant
Naveen's Cuisine / Cooking Classes
Chicago, IL
01.2023 - Current
- Collaborated with Embarc to enhance educational experiences for high school students in the city's black and brown neighborhoods through experiential learning.
- Guided clients in mastering appropriate knife techniques for various cooking tasks.
- Organized and set up cooking classes with necessary tools, ensuring a clean and efficient workspace.
- Ensured team members adhered to their responsibilities and provided exceptional client service throughout their cooking and dining experience.
- Captured and edited videos and photos during cooking classes to enhance social media presence.
- Assisted head chef in developing new menus and planning seasonal recipes.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations, fostering strong client relationships to encourage repeat business.
Hostess /Head Food Runner
Quartino Ristorante
Chicago, IL
06.2018 - 12.2022
- Organized and managed daily seating charts for a high-traffic, family-friendly restaurant in the heart of Gold Coast.
- Managed seating arrangements to optimize table turnover and maximize profits.
- Managed the delivery of up to 5 plates simultaneously in a high-volume restaurant with 200+ tables across two floors and outdoor/bar seating.
- Maintained comprehensive knowledge of an extensive food menu and wine list.
- Recommended and selected food or drink options by actively listening to customer preferences and concerns.
- Collaborated effectively with team members and customers, demonstrating a positive attitude, patience, and physical endurance.
- Welcomed customers warmly and ensured a memorable dining experience.
- Accommodated to high-paying clientele and investors, ensuring all needs were met to enhance their dining experience.
Education
Bachelor of Arts - Urban Planning And Public Policy
University of Illinois At Chicago
Chicago, IL05-2023
Skills
- Innovative Problem Solving
- Research Analysis
- Effective Communication
- Active listening
- Exceptional organizational skills
- Attention to detail
- Proficient Team Leader
- Collaborative Engagement
Accomplishments
- I was granted the amazing opportunity to work with Veronica Gonzalez at the NHP Foundation, through the Illinois Housing Committee'S (IHC) emerging leader summer internship from May 2023 until August 2023. I learned so much about affordable housing development processes from the real estate development phase, property management, resident services, construction management, and so much more. This experience amplified my passion and drive for creating more sustainable and affordable housing as it is a majorly complex and important issue affecting millions of people in an unjust way.
Languages
Spanish
Native/ Bilingual
Timeline
Chef's Assistant
Naveen's Cuisine / Cooking Classes
01.2023 - Current
Hostess /Head Food Runner
Quartino Ristorante
06.2018 - 12.2022
Bachelor of Arts - Urban Planning And Public Policy
University of Illinois At Chicago
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