Ariel Federick
Staten Island,NY
Summary
Proven leader and efficient problem-solver, adept in team collaboration and attention to detail, with a track record of enhancing customer satisfaction at Walgreen's Pharmacy. Skilled in visual inspections and fostering a positive work environment, consistently delivering results beyond expectations. Demonstrates reliability and a professional appearance, committed to excellence and continuous learning.
Overview
5
5
years of professional experience
Work History
Stow Associate
Amazon
Staten Island, NY
05.2023 - Current
- Ensured accurate inventory tracking by scanning barcodes on products.
- Identified and reported any damaged goods received during the shipment process.
- Followed safety procedures while operating powered industrial vehicles.
- Compliance with company policies, procedures, and warehouse standards ensured.
- Demonstrated proficiency in implementing proper lifting techniques for smooth transfer of products across pallets and shelves.
Shift Leader
Walgreen's Pharmacy
New York, NY
10.2021 - 05.2023
- Trained and directed assignments for newly hired staff.
- Addressed customer grievances in a timely and courteous manner.
- Delegated tasks efficiently to staff ensuring an organized work environment.
- Conducted cash count during shift change and closing to identify discrepancies and generate bank deposit statements.
- Managed and guided staff to uphold high levels of productivity and customer service.
- Worked closely with management to define and measure performance objectives.
Customer Service Associate
Walgreen's Pharmacy
New York, NY
07.2019 - 10.2021
- Implemented customer-centric strategies that effectively addressed their needs and resolved concerns, thereby maintaining high levels of customer satisfaction.
- Informed customers about special promotions and provided detailed information for various products.
- Provided exceptional customer service by actively identifying customer preferences and needs.
- Handled cash register operations accurately during busy periods.
- Provided prompt, welcoming assistance for routine inquiries and service grievances.
Education
High School Diploma -
St. Andrew's Anglican Secondary School
Telescope St. Andrew's Grenada07.2018
Skills
- Team Collaboration and Leadership
- Professional Appearance
- Positive Attitude
- Time management
- Decision-making capabilities
- Creative Problem-Solving
- Visual inspections
- Willing to Learn
- Attention to Detail
- Reliability
Languages
English
Full Professional
Timeline
Stow Associate
Amazon
05.2023 - Current
Shift Leader
Walgreen's Pharmacy
10.2021 - 05.2023
Customer Service Associate
Walgreen's Pharmacy
07.2019 - 10.2021
High School Diploma -
St. Andrew's Anglican Secondary School