Ariel Foreman
SweetFrog Premium Frozen Yogurt
Hendersonville,NC
4
years of professional experience
Dynamic and results-oriented with extensive experience in customer service and cash handling, honed at SweetFrog Premium Frozen Yogurt and Moments Coffee Bar and Eatery. Demonstrated the ability to create more customer satisfaction and achieving accuracy in transactions. Skilled in fostering positive customer experiences through patience, empathy, and effective problem-solving.
Work History
Cashier/Food Preparation
1 Year 5 Months- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Provided on-the-job training to newly hired workers and team members.
Manager’s Assistant
2 Years 1 Month- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted coworkers and staff members with special tasks on daily basis.
- Kept accurate inventory records to ensure sufficient stock levels and minimize spoilage.
- Completed prep work ahead of schedule during busy shifts to help reduce wait times for customers.
- Supported catering events by preparing large quantities of food within tight deadlines, resulting in successful functions.
- Maintained a clean and organized workspace, ensuring compliance with health and safety guidelines.
- Enhanced food presentation by skillfully assembling dishes and garnishes.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Education
Undergraduate - Digital Communications And Media
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Timeline
Cashier/Food Preparation
SweetFrog Premium Frozen Yogurt
03.2023 - 08.2024Read More
Manager’s Assistant
Moments Coffee Bar and Eatery
01.2021 - 02.2023Read More
Montreat College
Undergraduate from Digital Communications And Media
Read More