Jaden Croke
Normal
Summary
Committed and hardworking individual with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Professional retail worker with solid experience and readiness for this role. Able to adapt to handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier/Food Preparation
Genes Dairy Delight
03.2020 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Performed inventory control, such as counting, and stocking food.
- Maintained effective team member communication.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Hostess
Rob Dobs
12.2021 - 05.2022
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
Education
Bachelor Of Science In Nursing - Health Sciences
Texas State University
San Marcos, TXSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Professionalism and courtesy
- Product restocking
- Conflict resolution
Certification
- Food Handler's Permit/License- County or city public health departments.
Timeline
Hostess
Rob Dobs
12.2021 - 05.2022
Cashier/Food Preparation
Genes Dairy Delight
03.2020 - 08.2024
Bachelor Of Science In Nursing - Health Sciences
Texas State University
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