Ariel Foronda

Streamlined procurement processes by developing and managing standard, urgent, and emergency contracts, both IT and non-IT ensuring full compliance with Government Code, PCC, SAM, and SCM. Facilitated timely execution of agreements, supporting both routine operations and COVID-19 response.

• Led contract reviews, vendor outreach, and market research to optimize procurement efficiency.
• Supported the development of standard templates and ensured legal accuracy across agreements.
• Executed contract-related projects including policy development, training, and workflow enhancements.
• Processed transactions in FI$Cal, improving fiscal tracking and operational transparency.
• Delivered responsive support during peak periods, maintaining compliance and continuity under pressure.

Provided high level administrative support to the Director of Early Education, managing complex scheduling, communications, and clerical systems with minimal supervision. Played a key role in improving internal workflows and maintaining professional, responsive service to staff and stakeholders.

• Anticipated executive needs and proactively handled calendar management, meeting coordination, and document preparation.
• Delivered consistent, high quality client service, earning recognition from executive leadership.
• Independently managed phone and email communications, resolving issues and ensuring timely follow-ups.
• Created reports, presentations, and policy documents using Microsoft Office Suite to support departmental initiatives.
• Streamlined clerical operations, including data entry, filing systems, and document editing to improve team efficiency.
• Collaborated with team members to develop office procedures that increased productivity and ensured regulatory compliance.

Provided clerical and administrative support to medical staff, maintaining organized records and a clean, welcoming environment. Handled phone correspondence, data entry, and document management with accuracy and discretion.

• Maintained proprietary data and supported informed decisions through accurate reporting.
• Assisted with special projects and task execution under direction of Health Records Technician II.
• Managed patient files and system updates, ensuring timely and accurate documentation.

Handled high volume inbound inquiries, ensuring accuracy and clarity of information entered into systems. Delivered comprehensive support by resolving benefit related questions, explaining policy details, and guiding members to in-network doctors and hospitals within Blue Cross and Blue Shield plans. Followed up on claim investigations and communicated outcomes to members clearly and promptly.

• Consistently resolved member issues with efficiency and professionalism, contributing to high satisfaction scores.
• Accurately reviewed account details to identify member needs and deliver tailored support.
• Recognized by executive leadership for maintaining exceptional client service standards on a consistent basis.

Oversaw salon operations and full body waxing services while driving client engagement through strategic marketing efforts, including social media campaigns and community event partnerships. Elevated the salon’s image through high-touch service, team leadership, and visual merchandising. Maintained strict sanitation practices and optimized inventory workflows.

• Achieved a 97% client retention rate through personalized service and client relationship building.
• Increased visibility and client traffic by managing the salon’s social media presence and content strategy.
• Built local brand awareness through partnerships with community organizations and event coordination
• Streamlined inventory systems, cutting management time by 25%.
• Led monthly team meetings to uphold service standards and reinforce brand values.
• Delivered prompt, professional communication via phone, email, and in person interactions.