Summary
Overview
Work History
Education
Skills
Languages
Work Availability
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Ariel Gonzalez

Miami,FL

Summary

Competent Laser Operator with strong production background and expert knowledge of equipment operation and maintenance. Keeps machinery in good working order with regular care and consistently meets daily targets. Proficient in calibrating and optimizing performance for high-quality results.

Overview

24
24
years of professional experience

Work History

CNC Laser Operator

DECUbA Arte en Maderas
Pinar Del Rio, Pinar Del Rio
02.2016 - 06.2021
  • Managed daily machine startup and shutdown procedures correctly to protect components from damage.
  • Completed daily preventive maintenance and cleaning to keep machines and equipment in good working order.
  • Verified quality of drilling against work orders and technical documentation.
  • Documented production activities and quality issues in [System].
  • Staged raw materials for each day's production and managed efficient loading and unloading of machinery.
  • Controlled machine operations to complete precise, high-quality work.
  • Kept parts within close tolerances of design standards to maintain optimal quality.
  • Aligned, mounted and installed tools and attachments on machines, using hand tools and precision measuring instruments.
  • Stopped machine operation to change tooling, setup, or workpiece placement according to required machining sequences.
  • Observed company's strict safety rules during each shift to avoid job-related injuries.
  • Followed optimum cleaning procedures to keep machines, tooling and parts free of build-up and avoid excess wear.
  • Read programming instructions and product blueprints to determine sequences and dimensional requirements.
  • Set-up and operated lathes, mills and grinders to cut raw materials.
  • Performed routine maintenance on machines and monitored usage to reduce parts breakdown.
  • Set up and operated computer-controlled machines or robots to perform machine functions on metal or plastic workpieces.
  • Checked completed workpieces against specifications to assess conformance.
  • Completed accurate calculations of machine speed, feed ratios and cut parameters.
  • Verified proper cooling and lubrication of workpieces during machine operation.
  • Provided expert coaching and training for new team members.
  • Transfer commands from servers to CNC modules using computer network links.
  • Developed solutions to wide range of complex technical problems to meet organizational objectives and deadlines.
  • Loaded and unloaded different tool parts from trucks and storage areas.

IT Support Specialist

ETT Pinar del Rio
Pinar Del Rio, Pinar Del Rio
04.2004 - 01.2016
  • Installed and supported desktop software titles and add-ons.
  • Identified problems in printers, scanners and networking hardware, applying required fixes or escalating issues.
  • Tackled troubleshooting and problem resolution to support end-user technical issues.
  • Maintained accurate inventory of owned and new equipment to support availability of replacement parts when needed.
  • Removed and replaced old hardware during routine upgrades and system repairs.
  • Monitored IT use to maintain compliance with established processes, policies and guidelines.
  • Reviewed requests for service to resolve IT difficulties, documenting and fielding tickets to improve problem resolution.
  • Tracked and prioritized IT tickets and requests based on severity and potential business disruptions involved.
  • Supported new infrastructure planning and deployment to meet organizational expectations.
  • Adhered to internal IT policies on user credentialing to support access management of digital assets.
  • Served as first point of contact for incoming technical service calls and emails.
  • Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
  • Assisted customers with various types of technical issues via email, live chat and telephone.
  • Stayed abreast of latest software developments to enhance job knowledge.
  • Walked customers through common phone hardware and software configurations to maximize service functionality.
  • Demonstrated advanced product knowledge to solve customer issues.
  • Created and implemented new troubleshooting processes, improving efficiency and customer satisfaction while reducing costs.
  • Collaborated with technical staff to establish goals and objectives for system improvements and upgrades.
  • Assisted customer in understanding products, components and systems using technical demonstration.
  • Monitored support activity trends to create problem resolution and solution reports.
  • Used proactive monitoring procedures and tools to identify problem prevention opportunities.
  • Increased technical knowledge by reading trade publications, operating manuals and diagnostics information.

IT Instructor

Palacio de Computacion
Pinar Del Rio, Pinar Del Rio
03.2002 - 02.2004
  • Set up and maintained classroom computers and equipment.
  • Instructed students on use of technology tools and equipment as well as methods for accessing information.
  • Attended seminars and workshops to discover latest advances in computer education.
  • Scored student assignments to measure comprehension.
  • Crafted educational, straightforward and visually appealing slideshow presentations to guide lectures.
  • Collaborated with fellow instructors to continually improve and refine program curriculum.
  • Planned and prepared lectures and lessons covering areas of information technology such as Microsoft Access and Microsoft Word.
  • Evaluated and adjusted course curriculum based on student overall performance and assessments.
  • Monitored student progress through frequent assessments of various computer tasks.
  • Created tests and assignments to assess student knowledge of presented coursework and lecture materials.
  • Built life-long learning skills and strong study habits in students to help each prepare for higher-level education.
  • Developed lectures addressing variety of computer science topics to engage and educate students.
  • Scheduled group and private tutoring sessions to assist students requiring extra help.
  • Promoted safe and clean classroom environment conducive to individualized and small group needs.
  • Participated in on-campus activities to support students outside of classroom.
  • Maintained school-wide culture of respect and actively used positive behavioral interventions and supports (PBIS) disciplinary methods.
  • Assisted students with developing thesis topics by offering suggestions and contacting appropriate research sources.

English Language Teacher

Ministerio de Educacion
Pinar Del Rio, Pinar Del Rio
09.1997 - 07.2000
  • Used varied instructional resources and tools to strengthen English language skills.
  • Worked with English language learners in small groups to develop fluency.
  • Developed and implemented activities and lessons to improve vocabulary and sentence structure.
  • Evaluated student progress, recorded scores and revised plans for reteaching of subject matter where necessary to accomplish learning.
  • Worked one-on-one with struggling students to shore up learning in specific skills and concepts.
  • Encouraged students to join class discussions and activities, promoting inclusion, social development and comprehension of class concepts.
  • Administered timed reading, writing, speaking and comprehension exams to students.
  • Recorded student progress, test scores and assignment completion and maintained well-organized files for reference.
  • Graded assignments and offered constructive feedback to help students focus on areas in need of improvement.
  • Evaluated test results to monitor comprehension and improve curriculum.
  • Consulted with students to identify reasons for poor performance, gain understanding of personal struggles outside classroom and devise plans for remediation.
  • Met with parents and administration to advocate for student needs.
  • Maintained strict classroom behavior management to provide positive, conducive environment for learning.
  • Provided on-going student support by offering academic office hours and tutoring.
  • Created evaluation vehicles to test student learning across several levels of understanding and comprehension, taking care to develop multiple opportunities for success within each vehicle.
  • Developed detailed lesson plans for [Number] [Type] classes to meet educational needs of diverse student population.
  • Dedicated extra hours by sponsoring school newspaper and yearbook committees.

Education

Bachelor of Education - Education

Instituto Pedagogico
Pinar Del Rio
07.1997

Skills

  • Parts and Materials Inspection
  • Time Management
  • Job Preparation and Set-up
  • Sequencing Determination
  • Machine, Tooling and Parts Cleaning
  • Problem-Solving
  • Malfunction Detection
  • Tooling Changes
  • Templates and Fixtures
  • Solvent and Solution Application
  • Blueprint Reading
  • Machine Maintenance
  • Control Precision
  • Production Error Correction
  • Precision Measuring Instruments
  • Decision Making
  • Cutting Program Modification
  • Specifications Conformance
  • Tool Installation and Alignment
  • Speed and Feed Control
  • Dimensional Measurement
  • ERP Software
  • Laser Cutting and Measuring
  • Process Monitoring and Control
  • Spreadsheet Tracking
  • Basic Mathematics
  • Work Planning and Prioritizing
  • Quality Assessment
  • Dimensional Data Entry
  • Personnel Training

Languages

English
Professional
Spanish
Native/ Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

CNC Laser Operator

DECUbA Arte en Maderas
02.2016 - 06.2021

IT Support Specialist

ETT Pinar del Rio
04.2004 - 01.2016

IT Instructor

Palacio de Computacion
03.2002 - 02.2004

English Language Teacher

Ministerio de Educacion
09.1997 - 07.2000

Bachelor of Education - Education

Instituto Pedagogico

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Ariel Gonzalez