Experienced professional with several years in criminal justice and law enforcement. Safety-oriented, fair and professional when dealing with unruly offenders and problem situations. Well-versed in criminal law and criminology. Vast background in court testimony, field supervision and statistical analysis.
Overview
7
7
years of professional experience
Work History
ARMY
Combat Medic, United States Army
Fort Johnson, LA
09.2023 - Current
Carried out patient triage activities according to established protocols and guidelines.
Monitored and authorized access to restricted areas by employees and visitors to guard against theft and incursion.
Participated in training exercises designed to simulate real-world scenarios encountered by combat medics.
Provided fast and accurate emergency response to injured teammates, providing first aid, and Buddy Care.
Utilized military communication systems to relay critical patient information to medical facilities.
Assisted and collaborated with medical doctors and nurses to treat patients.
Contributed to success of missions involving strikes of short duration designed to destroy enemy communications and equipment.
Administered intravenous solutions to dehydrated soldiers.
Responded quickly and effectively to urgent calls from troops in need of immediate medical attention.
Developed emergency response plans for potential disasters or mass casualty events.
Parole Officer
Texas Department Of Criminal Justice
Austin, TX
11.2022 - 09.2023
Met regularly with victims' families to update them on an offender's status within the system.
Developed and implemented individualized treatment plans for parolees.
Offered transitional services for program offenders and referral to appropriate community agencies and organizations.
Assisted probationers with resolving housing, employment and social services problems.
Conducted home visits with clients who have been released from prison but still require supervision.
Provided guidance and assistance to parolees regarding job searches, housing, education, counseling, healthcare services, and other areas of need.
Assessed risks posed by a particular offender before granting permission for them to travel outside the jurisdiction.
Tracked information for summary documentation to strengthen case outcomes.
Counseled adult felony offenders with legal, substance abuse, mental health, employment and personal problems.
Organized group meetings with parolees to provide support and encourage positive behaviors.
Assisted with case completion by conducting office, home and employment visits to ensure adherence to legal requirements.
Visited homes or workplaces of those under supervision to ensure they are abiding by all rules set forth by the court system.
Monitored compliance with court orders, conditions of release, and behavior in the community.
Advised family members on how best to support their loved ones during the period of supervision.
Maintained detailed case notes on each parolee's progress towards goals.
Delivered bail recommendations to court to assist with case outcomes.
Provided referrals for mental health services when necessary for improved rehabilitation outcomes.
Recommended probation conditions to court, including drug treatment, vocational rehabilitation and mental health programs.
Arrested and transported probationers and parolees in violation to ensure compliance with court protocol.
Investigated violations of parole or probation conditions and took appropriate action when necessary.
Collaborated with local law enforcement agencies in investigations related to criminal activities by parolees.
Supervised adult offenders to monitor compliance with court ordered conditions.
Reported unusual conditions and questionable items to supervisor for corrective action.
Observed and recommended special community services opportunities to support offenders.
Conducted initial assessments of parolees to determine risk and needs.
Prepared parole administration documentation with zero discrepancies.
Developed positive relationships with clients through active listening and empathy.
Facilitated communication between courts, correctional facilities, social service agencies, employers and other stakeholders involved in a client's rehabilitation process.
Managed full-cycle caseloads, including pretrial, pre-sentence and client supervision.
Enforced sanctions such as fines or jail time when offenders violate terms of their release.
Prepared reports summarizing cases as needed for review by judges or other legal personnel.
Referred offenders to appropriate community agencies to complete services in compliance with court orders.
Developed professional relationships with offenders through home, school, detention, and community visits.
Attended regular meetings with department heads to discuss caseloads and any relevant policy changes.
Aided senior leadership during executive decision-making process by preparing offender reports for corrective action planning.
Checked residential probationers for adherence to curfew and compliance with rules.
Coordinated phases of offender prison release program.
Served as a liaison between corrections departments and community organizations that provide re-entry programs for former inmates.
Participated in training sessions designed to enhance knowledge about current practices in the field.
Completed day-to-day duties accurately and efficiently.
Recognized by management for providing exceptional customer service.
CPS Investigator
Texas Department Family & Children Services
Austin, TX
01.2022 - 11.2022
Investigated allegations of physical abuse, sexual abuse, emotional abuse, neglect and abandonment.
Worked with community resources to engage youth in pro-social activities and help families access services.
Interfaced with local court system, attending court proceedings and working directly with attorneys.
Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
Counseled parents on proper child-rearing choices.
Collaborated with local law enforcement, child protective services staff, schools and community organizations to ensure the safety of children in crisis situations.
Managed parent support groups addressing topics such as positive discipline and parenting styles.
Developed plans for family reunification when possible.
Remained composed and calm when interacting with individuals, taking into account that children and families were involved in high-stress situations.
Supported individuals by facilitating weekly group sessions.
Assisted victims by connecting them with appropriate social service resources.
Evaluated potential foster care placements for appropriateness based on safety concerns.
Advised caseworkers on best practices for handling difficult cases.
Investigated reports or indications of abuse, neglect or exploitation of at-risk adults, adolescents and children.
Attended trainings on investigative techniques specific to child welfare cases.
Maintained confidentiality through stringent handling of charts and data.
Advocated for victims during difficult situations by filing police reports and connecting to needed services.
Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
Conducted interviews with children and families to assess safety and risk of abuse or neglect.
Identified appropriate community resources and provided referrals for services.
Informed victims about legal processes and timelines.
Developed and executed plans to remove children from homes where abuse or neglect had occurred.
Participated in court proceedings related to the removal of children from their homes due to abuse or neglect.
Reviewed and analyzed violent crime reports to identify crime trends.
Facilitated meetings between parents and guardians and caseworkers to discuss cases and develop treatment plans for at-risk children.
Participated in multidisciplinary teams that addressed complex child welfare issues.
Kept child welfare worker informed of progress and challenges
Facilitated delivery of services and resources after thoroughly assessing each child's individual needs.
Supervised volunteer personnel, delivering in-depth training and mentoring.
Interviewed clients individually and in groups to assess situations, capabilities and problems.
Worked closely with attorneys throughout legal proceedings involving child protection cases.
Provided education on parenting skills such as discipline methods and healthy communication habits.
Facilitated parental workshops and classes to provide support to children in achieving school and academic success.
Coordinated efforts among agencies involved in addressing a particular case.
Tracked progress of open cases over time in order to determine effectiveness of interventions.
Established behavioral modification goals and assessed progress toward goals.
Investigated each child's living environment to determine whether home was safe or presented risks.
Attended hearings with victims to provide emotional support.
Conducted home visits to assess living conditions and provide support services to families in need.
Used job-related software to compose or prepare correspondence, case notes and technical reports
Researched relevant state laws regarding child custody issues.
Documented case information by completing forms promptly and filing with appropriate agencies.
Maintained accurate documentation of all investigations including statements from witnesses and victims.
Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.
Worked with care team to assess client needs and discuss collaborative treatment efforts.
Arranged adoptions and found foster homes for abandoned or abused children.
Hearing Officer
Texas Juvenile Justice Department
Giddings, TX
01.2021 - 12.2021
Delivered legal advice to clients by recommending acceptance or rejection of claims.
Examined and approved licenses, renewal applications and transfer requests.
Provided guidance to attorneys regarding procedural matters throughout the hearing process.
Determined if legal procedures were followed during the hearing process.
Rendered written opinions outlining factual findings and legal conclusions.
Made rulings based on evidence presented at hearings.
Assisted with settlement negotiations between conflicting parties.
Presented cases in a court of law or administrative tribunal setting.
Prepared hearing notices, subpoenas, and other documents related to the proceedings.
Examined financial records and statements for accuracy.
Preserved order within courtroom settings while conducting hearings.
Explained to claimants how to contest rulings in non-complex terminology to garner complete understanding.
Determined appropriate liability, sanctions and penalties after listening to cases.
Resolved conflicts by moderating disputes and grievances between parties with goal of speedy and fair resolution.
Developed recommendations based on findings of fact in each case heard.
Authorized claim payments for clients wishing to settle cases.
Conducted hearings, interviews, and investigations to gather facts and evidence.
Reviewed relevant documents such as contracts, deeds, and wills for accuracy and validity.
Instructed parties on proper procedure when needed.
Heard testimony from witnesses and evaluated their credibility.
Communicated effectively with all parties involved in a dispute resolution process.
Prepared thorough written papers and presentations outlining opinions and decisions.
Coordinated follow-up activities after hearings were completed.
Ensured that all parties had an opportunity to present their arguments fully.
Advised counsels on appropriate strategies to pursue during hearings.
Monitored trials for fairness and unbiased implementation of rights of all involved parties.
Interviewed clients and witnesses to verify essential case information.
Researched applicable laws and regulations to ensure compliance with established standards.
Maintained accurate records of all proceedings and decisions made.
Researched and analyzed laws and statutes to assist in making just decisions.
Gathered public input on proposed changes and appropriately weighed opinions.
Community Supervision Officer
Georgia Department of Community Supervision
Mariett, GA
01.2019 - 12.2020
Oversaw facility operations when monitoring laundry services, meal preparation and service, prisoner escorting and video surveillance.
Used weapons, handcuffs and physical force to maintain discipline and order among prisoners.
Administered regular drug and alcohol tests and completed DNA indexing for felony offenders.
Advised offenders on how best to comply with court orders and stay out of trouble.
Worked in collaboration with offenders to fully participate in rehabilitation planning.
Participated in multi-disciplinary teams that review high risk cases or develop new strategies for reducing recidivism rates.
Reviewed legal documents, including pre-sentence reports, to ensure comprehensive understanding of each case.
Facilitated group counseling sessions focusing on anger management, substance abuse, and life skills.
Prepared detailed reports on probationer progress and compliance for court reviews and hearings.
Monitored compliance with court-ordered conditions of probation, including substance abuse treatment and community service.
Assisted probationers in understanding legal obligations and consequences of non-compliance.
Recorded prisoner identification, charges and incidents of inmate disturbance, keeping daily logs of prisoner activities.
Coordinated with law enforcement, social services, and other agencies to provide comprehensive support to probationers.
Assigned daily tasks and responsibilities to employees and filled out daily work logs.
Assisted probationers with resolving housing, employment and social services problems.
Settled disputes between inmates.
Administered drug tests and arranged for additional treatment when necessary.
Assisted in preparing legal documents such as petitions for warrants or emergency protective orders.
Negotiated terms of probation with courts, including duration and special conditions.
Established positive relationships with clients through providing consistent communication regarding their individual needs.
Investigated allegations of non-compliance with conditions of release from prison and jail and took appropriate action when needed.
Attended hearings in criminal court proceedings when necessary to provide testimony regarding an offender's behavior during supervision period.
Participated in probable cause and revocation hearings to stay informed of relevant legal processes.
Conducted initial interviews with probationers to assess risk levels and establish supervision plans.
Conducted investigations related to probationers' activities, including home visits and interviews with victims, witnesses, and suspects.
Supervised cases referred to court.
Enforced court orders such as restitution payments or completion of treatment programs.
Juvenile Probation Officer
Georgia Department Juvenile Justice
Milledgeville, GA
03.2018 - 12.2018
Provided crisis intervention services as needed to address immediate probationer issues.
Supported case resolution to foster protection of juvenile individuals, while working in collaboration with law enforcement, child welfare organizations and district attorneys.
Administered drug tests and arranged for additional treatment when necessary.
Advising judges on sentencing options for juveniles found guilty of a crime.
Assisting youths in developing personal goals that will help them become productive citizens.
Conducted home visits to verify living conditions and ensure a supportive environment for rehabilitation.
Utilized conflict resolution and de-escalation techniques to manage confrontations with probationers.
Prepared detailed reports on probationer progress and compliance for court reviews and hearings.
Analyzed program performance and improved reach of service by implementing corrective actions.
Gathered social and legal data on each probationer and verified details.
Developed individualized rehabilitation plans based on probationer needs and risks.
Education
Bachelor of Science - Criminal Justice & Psychology
Judson College
Marion, AL
06-2017
Associate of Science - Criminal Justice
Wallace Community College
Selma, AL
05-2015
Skills
Case management
Risk assessment
Compliance monitoring
Report writing
Community engagement
Conflict resolution
Crisis intervention
Decision-making
Trauma-informed care
Team building
Analytical skills
Juvenile justice system
Professional boundaries
Team collaboration
Electronic monitoring
Court proceedings
Probation Procedures
DNA indexing
Recidivism Prevention
Parole process
Excellent communication
Adult probation
Correctional law
Stress management
Critical thinking
Group facilitation
Gang awareness
Continuous improvement
Trained in defensive tactics
Progress evaluation
Organizational skills
Drug diversion prevention
Legal documentation
Confidentiality practices
Multitasking
Problem-solving abilities
Problem-solving aptitude
Written communication
Witness testimony
Self-defense techniques
Relationship building
Active listening
Research/due diligence
Time management
Problem-solving
File reviews
Accomplishments
Awarded Outstanding Student in Criminal Justice
Languages
Spanish
Professional
Timeline
ARMY
Combat Medic, United States Army
09.2023 - Current
Parole Officer
Texas Department Of Criminal Justice
11.2022 - 09.2023
CPS Investigator
Texas Department Family & Children Services
01.2022 - 11.2022
Hearing Officer
Texas Juvenile Justice Department
01.2021 - 12.2021
Community Supervision Officer
Georgia Department of Community Supervision
01.2019 - 12.2020
Juvenile Probation Officer
Georgia Department Juvenile Justice
03.2018 - 12.2018
Bachelor of Science - Criminal Justice & Psychology
Judson College
Associate of Science - Criminal Justice
Wallace Community College
Similar Profiles
Zena HernandezZena Hernandez
Military Police Officer at United States Army/United States Army ReservesMilitary Police Officer at United States Army/United States Army Reserves