Detail-oriented professional with expertise in data entry, product inspection, and customer service. Proven ability to maintain high productivity and ensure smooth operations in fast-paced environments.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Customer Returns
Amazon
Lexington, KY
08.2022 - Current
Maintained high levels of productivity while adhering to strict safety practices.
Worked effectively with other team members to meet and exceed daily goals.
Responsible for ensuring a smooth and efficient returns process for both the company and customers which includes receiving and unloading returned items from delivery trucks, checking them for damages, defects, or discrepancies, applying labels and codes for identification and tracking, sorting and storing the items in designated areas, updating the inventory and customer database with the status and location of items.
Work daily using scanners and pallet jacks.
Being very detailed oriented to make sure all information is there and processing/operations run smoothly.
Assisted customers with product questions and guided them through store layout.
Kept checkout area clean and organized to improve customer satisfaction.
Managed cash register operations including closing cash drawer accurately at end of shifts.
Restocked shelves and organized products throughout store.
Counted cash in drawers at shift start and end to ensure accuracy.
Barista
Starbucks
Versailles, KY
11.2020 - 07.2021
Maintained high levels of productivity while adhering to strict safety practices.
Worked effectively with other team members to meet and exceed daily goals.
Responsible for ensuring a smooth and efficient returns process for both the company and customers which includes receiving and unloading returned items from delivery trucks, checking them for damages, defects, or discrepancies, applying labels and codes for identification and tracking, sorting and storing the items in designated areas, updating the inventory and customer database with the status and location of items.
Work daily using scanners and pallet jacks.
Being very detailed oriented to make sure all information is there and processing/operations run smoothly.