Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Enny De La O

Riverside,CA

Summary

Results-driven Return Processing Specialist with a strong record at Amazon Bur7, adept at managing customer returns and ensuring compliance through meticulous attention to detail. Proven ability in return authorization and product inspection has significantly improved warehouse efficiency. Committed to enhancing customer satisfaction while maintaining a focus on workplace safety.

Overview

8
8
years of professional experience

Work History

Customer Returns

Amazon Bur7
Mira Loma, CA
12.2021 - Current
  • Processed customer returns, ensuring accuracy and compliance with company policy.
  • As a learning ambassador, I trained new and existing associates in all roles.
  • Checked packaging to verify good quality, no damage and acceptable appearance.
  • Inspected returned items to identify damage or defects, documenting information in database.
  • volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Spa Packer

FedEx
San Bernardino, CA
03.2017 - 10.2021
  • Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.
  • Assembled cartons, crates, and containers to prepare for shipping.
  • Wrapped items securely using appropriate packing materials.
  • Operated forklifts, pallet jacks, shrink wrap machines, and other equipment as needed.

Education

High School Diploma -

Nogales High School
La Puente, CA
06-1992

Skills

  • Return authorization
  • Warehouse operations
  • Product inspection
  • Workplace safety
  • High-energy attitude
  • Attention to detail

Languages

Spanish
Professional

Timeline

Customer Returns

Amazon Bur7
12.2021 - Current

Spa Packer

FedEx
03.2017 - 10.2021

High School Diploma -

Nogales High School

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Enny De La O