Ariel Moon
Buford,GA
Summary
Graduating May 2024 with a Bachelors in Business Administration. Four years of managerial experience in retail and customer service. Dedicated team player with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure, adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Assistant Operations Manager
Garage Clothing
07.2022 - Current
- Motivate, coach and mobilize team in order to maximize company sales and profitability
- Partnered with store manager to ensure product management, visual presentation and merchandising standards were properly executed
- Organize stockroom to maximize store efficiency and optimize customer service
- Provide coaching and feedback that promoted positive behavior in a fair and constructive manner
- Collaborated with loss prevention with weekly inventory counts and maintained loss prevention policies
- Maintain store standards in all areas of the business in accordance with company policies
- Manage, reinforce and held accountable for all operational activities related to the business
- Provide exceptional customer service and brand selling skills
- Delivered ongoing leadership to achieve surpasses in financial goals while controlling budget, inventory, shrink, expenses and wage cost.
Assistant Manager/ Co-Manager
Rue 21
08.2021 - 07.2022
- Provide support to store manager in overseeing sales associates and developing employees
- Conducted interviews and onboarding procedures
- Coached, motivated and developed team in order to achieve maxim sales performance
- Ensure visual presentation standards were up to company standards.
Sales Associate
Rue 21
05.2021 - 08.2021
- High sales performance in store sales
- Resolved customer issues involving questions and complaints
- Communicated with managers on associates and customers concerns
- Led associates in teaching how to use sales techniques and strategies to appeal to customers.
Assistant Teacher
Discovery Point Daycare
05.2019 - 07.2020
- Shadowed lead teacher in developing lesson plans, classroom procedures and student development
- Communicated with parents, teachers, and management with daily, weekly and monthly activities
- Developed motor skills in young children.
Education
Bachelor of Business Administration - Marketing
Georgia State University
Atlanta, GA05.2024
Associates of Business Administration -
Georgia State University
Atlanta, GA12.2021
Skills
Team player
Customer service
Coaching and monitoring ability
Computer literate (Microsoft Office)
Strong interpersonal and communication skills
Ability to resolve problems
Attention to detail
Time management
Multi-tasking
Awards
- Honors college 2019-2024
- HOPE scholarship
- Dean's list
References
Vanessa Reyna 470-266-7711
Store Manager of Garage
Timeline
Assistant Operations Manager
Garage Clothing
07.2022 - Current
Assistant Manager/ Co-Manager
Rue 21
08.2021 - 07.2022
Sales Associate
Rue 21
05.2021 - 08.2021
Assistant Teacher
Discovery Point Daycare
05.2019 - 07.2020
Bachelor of Business Administration - Marketing
Georgia State University
Associates of Business Administration -
Georgia State University