Ariel Moore

• Delivered leadership and mentoring to new employees regarding company programs.
• Coordinated efforts with supervisors to achieve organizational goals.
  • Managed claim submissions and documentation, ensuring efficient processing.
  • Reviewed claims for accuracy and compliance with established policies.
  • Oversaw intake and processing of legal claims with meticulous attention to detail.

• Exercised discretion in protecting confidential data
• Handled management of multiple businesses and a large contractor team.
• Performed duties in both office and remote environments
• Managed incoming and outgoing email communications.
• Maintained extreme attention to detail while juggling various assignments.
• Ensure that payments are accurately entered and reconciled.
• Support the managerial team in training initiatives.
• Contributed to assigned tasks across multiple projects.

• Supervised teenagers and participated with them in activities.
• Helping teens understand what college is asking of them.
• Helping teens learn how to be successful in their future endeavors.

• Collaboration with Professor
• Flexibility
• Strong English reading and writing skills.
• Detail-Oriented
• Attended to students with questions and concerns in a timely manner.

• Provided customers with product details, coffee blends, and preparation descriptions.
• Maintained a calm demeanor during high-volume periods and special events.
• Addressed and resolved customer concerns to maintain brand loyalty.
• Resolved customer disputes with tact and professionalism.
• Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.

• Worked creatively with other staff to develop and carry out new themes and events for camp participants.
• Maintained effective consistent communication with campers.
• Followed through activities with campers.
• Complied with safety rules to minimize incidents and accidents.

• Helped customers find specific products, answered questions, and offered product advice.
• Built and maintained relationships with peers and upper management to drive team success.
• Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
• Developed trusting relationships with customers by making personal connections.

• Followed staff performance and service standards to deliver consistent and positive customer experiences.
• Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
• Collaborated with peers to deliver consistent service and promote customer retention.

• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

• Minor in Sociology

• Honor Roll
• 6th for Tennis, 2019 to 2019
• Vice President of the Art Club, 2019