Ariel Najeeullah
Henderson
Overview
13
13
years of professional experience
2010
2010
years of post-secondary education
1
1
Certification
Work History
Mental clarity coach
Undeniable learning academy
Mesa
08.2020 - Current
- Developed individualized training plans for students to enhance learning experiences.
- Facilitated group workshops to promote collaboration and teamwork among learners.
- Monitored student progress and provided feedback to encourage improvement.
Collections Agent
Global Lending Services LLC
Tempe
10.2018 - 08.2020
- Managed customer accounts to ensure timely payment of outstanding balances.
- Negotiated payment plans with clients to facilitate debt resolution.
- Utilized collection software to track payments and update account statuses.
Collections Manager
Iqor Holdings US
Tempe
11.2014 - 10.2018
- Developed training programs for staff on effective collection strategies and compliance.
- Analyzed customer accounts to identify trends and potential collection issues.
Customer Service Supervisor
Walmart
Casa Grande
08.2012 - 08.2014
- Supervised daily operations of customer service team to ensure high performance.
- Trained new employees on customer service protocols and company policies.
- Managed scheduling and workload distribution among team members effectively.
Education
David Starr Jordan
Long Beach, CASkills
- Coaching techniques
- Curriculum development
- Performance assessment
- Workshop facilitation
Certification
- Life insurance license
Timeline
Mental clarity coach
Undeniable learning academy
08.2020 - Current
Collections Agent
Global Lending Services LLC
10.2018 - 08.2020
Collections Manager
Iqor Holdings US
11.2014 - 10.2018
Customer Service Supervisor
Walmart
08.2012 - 08.2014
David Starr Jordan