Summary
Overview
Work History
Education
Skills
Timeline
Generic

ARIEL M. NICHOLS

Lithonia,USA

Summary

Motivated and dedicated professional with years of expertise in administrative duties, customer relations and service satisfaction. Proficient in job execution and success in compliance. Skilled and collaborative team player with experience in coordinating, planning and supporting daily

operations

Overview

9
9
years of professional experience

Work History

Lowes Customer Experience Professional (CEP)

Lowes Corporation
Atlanta, GA
04.2023 - 04.2025
  • Responsible for Handling Customer Inquiries & Resolving issues
  • Providing support across various channels
  • Addressing complaints
  • Knowing Product Knowledge and Sales Support
  • Process Improvement & Meeting Performance Goals
  • Collaboration with teams

CLERK

QUICKTRIP
Atlanta, GA
09.2016 - 04.2022
  • Responsible for store opening duties, count cash drawers and inspect all items and equipment
  • Maintain adequate cash supply at checkout
  • Provide #1 top customer service, professional appearance and display a positive, enthusiastic approach at all times
  • Resolve complaints promptly and professionally while monitoring activities and provide on the job training

CSR(Customer Service Rep.)

Knoah Solutions Inc.
Las Vegas, NV
02.2016 - 09.2016
  • Delivered innovative, quality-driven, customer service solutions, across all segments
  • Documented conversations w/ customers to track request issues and solutions
  • Making updates as necessary

Education

Certificate - Mixology

Professional Bartending School
Buford, GA

Criminal Justice

Georgia State University
Atlanta, GA
05.2021

High School Diploma -

Desert Rose High School
Las Vegas, NV
06.2016

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail

Timeline

Lowes Customer Experience Professional (CEP)

Lowes Corporation
04.2023 - 04.2025

CLERK

QUICKTRIP
09.2016 - 04.2022

CSR(Customer Service Rep.)

Knoah Solutions Inc.
02.2016 - 09.2016

Certificate - Mixology

Professional Bartending School

Criminal Justice

Georgia State University

High School Diploma -

Desert Rose High School
ARIEL M. NICHOLS