Summary
Overview
Work History
Skills
Timeline
Generic

ARIEL PAYNE

Saint Petersburg

Summary

Dedicated professional with over 6 years of experience in client relationship management and administrative support, specializing in maintaining confidentiality and ensuring efficient operations. Proven track record in coordinating surgical schedules and improving data integrity through meticulous attention to detail and collaborative communication. Passionate about delivering exceptional customer service and eager to leverage skills in a dynamic healthcare environment.

Overview

6
6
years of professional experience

Work History

SURGICAL SCHEDULING COORDINATOR

Baycare Medical Group, Dermatology
Saint Petersburg
06.2024 - Current
  • Coordinated surgical schedules for multiple physicians, ensuring optimal resource allocation, and achieving timely patient care.
  • Maintained accurate patient records and surgical logs, ensuring compliance with healthcare regulations, and improving data integrity.
  • Fostered a positive team environment through clear communication and collaboration, enhancing overall morale and productivity.

HEALTH ADVISOR

Singha Health Solutions
Tampa
07.2023 - 08.2024
  • Cultivate and manage client relationships, ensuring high levels of customer satisfaction and retention through personalized service.
  • Oversee the organization and maintenance of client information and files to uphold confidentiality and efficiency standards.
  • Developed personalized health plans based on client assessments and needs.

PRE-PARALEGAL

Singha Law Group
Saint Petersburg
08.2020 - 05.2021
  • Maintained the integrity and confidentiality of client files, ensuring accurate updates and organization.
  • Facilitated new client onboarding through comprehensive file creation and effective communication with medical professionals.
  • Streamlined the acquisition of up-to-date medical bills and records, enhancing case preparation efficiency.

INTAKE ASSISTANT

Southeast Home Care
Saint Petersburg
05.2020 - 08.2020
  • Facilitated effective patient communication by providing accurate information and directing inquiries to relevant team members for prompt issue resolution.
  • Ensured an efficient retrieval system by maintaining orderly physical and digital filing, allowing quick access and updates for authorized personnel.
  • Supported office functionality by performing essential administrative duties, such as handling phone calls, managing correspondence, and processing fax communications.

SCHEDULING COORDINATOR

Community Therapy Home Care
Saint Petersburg
05.2019 - 05.2020
  • Coordinated comprehensive care for a diverse patient roster, seamlessly managing appointment scheduling, follow-up coordination, and authorization acquisition.
  • Maintained accurate patient records by inputting data into the Patient Management System and conducting regular data reviews for consistency and completeness.
  • Verified patient insurance eligibility to ensure coverage for provided services and prevent billing discrepancies.
  • Monitored and updated the Pending Admission Roster to facilitate efficient patient admission processes.

Skills

  • Account Management, Data Entry, MS Office, Scheduling, Time Management, Customer Service, File Management, Patient Care, Insurance Verification, Administrative Support

Timeline

SURGICAL SCHEDULING COORDINATOR

Baycare Medical Group, Dermatology
06.2024 - Current

HEALTH ADVISOR

Singha Health Solutions
07.2023 - 08.2024

PRE-PARALEGAL

Singha Law Group
08.2020 - 05.2021

INTAKE ASSISTANT

Southeast Home Care
05.2020 - 08.2020

SCHEDULING COORDINATOR

Community Therapy Home Care
05.2019 - 05.2020

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ARIEL PAYNE