Early-career operations and customer service professional with experience in POS transactions, cash handling, forklift operation, and freight unloading. Skilled in clear communication, team support, and maintaining smooth daily workflows. Focus on resolving customer concerns and enforcing service standards.
Overview
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1
Language
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Certification
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2
years of professional experience
Work History
Receiving Unloader
Walmart
Ridgeville, South Carolina
04.2026 - Current
Unloaded freight from trailers into Walmart receiving area, ensuring timely availability for stock replenishment.
Operated forklifts and other heavy machinery safely and efficiently to move large quantities of goods quickly.
Inspected shipments for damage and missing items, contributing to accurate inventory management.
Scanned labels and verified receiving paperwork accuracy to maintain compliance with company standards.
Followed company safety protocols and procedures to help reduce workplace injuries.
Manager
Captain D's Seafood
Summerville, South Carolina
12.2024 - 04.2026
- Managed cash handling, register counts, and end-of-day reconciliation to ensure accurate financial reporting.
- Addressed guest concerns promptly, enhancing customer satisfaction and maintaining high service standards.
Implemented customer service standards to enhance overall guest experience. and resolved customer problems to uphold quality service.
- Trained crew members on POS operation, guest service, and food preparation standards.
- Assisted with inventory checks to ensure accurate stock levels were maintained. and seafood as well as restaurant supply orders.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Crew Member
Kairos Mediterranean
Summerville, South Carolina
09.2025 - 12.2025
Greeted guests politely and provided quality customer service.
Addressed and resolved customer concerns professionally, contributing to positive dining experiences.
Processed guest orders and payments through point-of-sale system, ensuring accuracy and efficiency.
Followed food safety guidelines and sanitation procedures during food preparation.
Maintained cleanliness of restaurant lobby, front counter, and restrooms, enhancing guest experience during shifts.