Versatile and patient-focused professional with a diverse background spanning specialized healthcare administration and youth education. Proven track record as an Optometrist Assistant in managing patient workflows, conducting pre-testing, and delivering exceptional customer service in clinical settings. Combined with extensive experience as an After-School Educator, demonstrating strong skills in crisis de-escalation, group management, and clear communication with diverse stakeholders. Adept at meticulous documentation, maintaining strict compliance protocols, and creating organized, supportive environments for both patients and students.