Detail-oriented Criminal Justice graduate with expertise in public safety and community service systems. Proficient in maintaining confidentiality and documentation standards within regulated environments. Committed to ethical practices and continuous learning of agency-specific systems through training.
Overview
11
11
years of professional experience
Work History
Personal Assistant/Direct Service
Department of Rehabilitation Services - Christopher Rogers
Country Club Hills, IL
01.2018 - Current
Enhanced individual independence through daily living assistance and support.
Facilitated community engagement and transportation, promoting dignity and autonomy.
Monitored behavior changes, reporting needs to relevant parties according to guidelines.
Maintained confidentiality while handling sensitive medical and personal information.
Adhered to care plans and safety protocols, escalating concerns as necessary.
Exemplified reliability and professionalism in a trust-based support role.
City Carrier Assistant
United State Postal Service
Glenwood, IL.
01.2016 - 02.2018
Ensured timely mail delivery across designated routes, enhancing customer satisfaction.
Maintained adherence to policies and safety procedures in structured work environment.
Enhanced workflow efficiency by assisting in sorting incoming and outgoing mail.
Resolved customer inquiries effectively, improving service delivery and communication.
Executed independent tasks efficiently, contributing to overall operational success.
Youth Care Specialist
Campagna
Schererville, IN
06.2015 - 01.2016
Enhanced youth engagement through daily activities and personal development programs.
Fostered positive interactions using effective behavioral management strategies.
Assessed individual needs regularly to improve participant well-being and growth.
Developed tailored care plans in collaboration with multidisciplinary teams.
Supported at-risk youth by implementing structured and adaptive programming.
Education
Bachelor of Arts - Criminal Justice
Governors State University
University Park, IL
12-2025
Skills
Report Writing & Documentation
Attention to detail
Clear written communication
Organization & Time Management
Confidentiality & Professional Judgement
Ability to Follow Procedures
Adaptable and Receptive to Training
Quick Learner
Timeline
Personal Assistant/Direct Service
Department of Rehabilitation Services - Christopher Rogers