Ariel Roundtree
Virginia Beach,VA
Summary
Experienced Sales Associate with over 5 years of experience in customer service. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
5
5
years of professional experience
Work History
Ft Support Associate
Tory Burch
11.2019 - 01.2023
- Coached employees through day-to-day work and complex problems.
- Completed inventory counts and ordered merchandise.
- Provided customer support on refunds, posted feedback and policy changes.
- Gathered, organized and input data into excell.
- Answered questions regarding inventory, shipping, payments and buyer complaints.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Loaded and unloaded trucks.
Pt Sales Associate
Polo Ralph Lauren Factory Outlet
07.2018 - 08.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Loaded and unloaded merchandise .
- Helped customers complete purchases, locate items and join reward programs.
Education
High School Diploma -
Ocoee High School
Ocoee, FL05.2018
Skills
- Excell
- Highly Dependable
- Problem-Solving
- Customer Support
- Inventory Restocking
- Computer Operating Systems
- Operational Support
- Cash Register Operations
- Selling Techniques
- Time Management
- Verbal and Written Communication
Timeline
Ft Support Associate
Tory Burch
11.2019 - 01.2023
Pt Sales Associate
Polo Ralph Lauren Factory Outlet
07.2018 - 08.2020
High School Diploma -
Ocoee High School
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