Ariel Simmons
Pearland,Texas
Summary
Dynamic and results-oriented professional with experience in fast-paced environments, such as Daikin's assembly line. Demonstrated ability to meet production quotas and enhance team productivity, showcasing strong collaboration and multitasking skills. Proficient in using hand and power tools, with a commitment to safety and customer satisfaction. Excelled in roles requiring precise attention to detail and effective communication.
Overview
4
4
years of professional experience
Work History
Assembly Line Worker
Daikin
03.2023 - 06.2024
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
Call Center Representative
Luce Research
02.2023 - 02.2024
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Streamlined call flow processes for more efficient response times and increased productivity.
Delivery Driver
Roadie
02.2022 - 05.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
Server
Texas Roadhouse
09.2020 - 02.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Education
GED -
Cyfalls
Cypress, TX06-2021
Skills
- Assembly and production
- Hand and power tools
- Production lines
- Power and hand tools
Timeline
Assembly Line Worker
Daikin
03.2023 - 06.2024
Call Center Representative
Luce Research
02.2023 - 02.2024
Delivery Driver
Roadie
02.2022 - 05.2023
Server
Texas Roadhouse
09.2020 - 02.2022
GED -
Cyfalls