Ariel Sira-Rango
Eugene,OR
Summary
I am an advertising student with a strong background in customer service and a passion for creative marketing. I excel at engaging with customers, resolving issues, and delivering personalized service that builds brand loyalty. With strong communication, problem-solving, and teamwork skills, I’m also gaining an understanding of digital marketing and branding strategies. I’m eager to apply my customer service experience and current degree to contribute to a company seeking creative efforts.
Overview
5
5
years of professional experience
Work History
Hostess
The Old Spaghetti factory
12.2023 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions about hours, seating, and menu information.
Server Supervisor
Gorge White House
05.2020 - 09.2023
- Trained new servers on company policies, procedures, and best practices for exceptional guest service.
- Coordinated staff schedules to ensure coverage during busy periods.
Nanny
Child Care Provider
09.2019 - 06.2023
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Assisted with light housekeeping duties as well as running errands.
Barista
Ground Coffee
11.2022 - 04.2023
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Hostess/Busser
3 Rivers Grill
03.2019 - 04.2020
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
Bachelor of Science - Advertising And Sustainable Business
University of Oregon
Eugene, OR06.2026
High School Diploma -
Hood River Valley High School
Hood River, OR06.2022
Skills
- Excellent customer service and communication
- Quick learner and adaptable to new environments
- Ability to organize and prioritize work
- Efficient with time management and meeting deadlines
- Proficiency in Adobe Photoshop or Premiere
- Computer Skills
Affiliations
- University of Oregon Ski Team
Timeline
Hostess
The Old Spaghetti factory
12.2023 - Current
Barista
Ground Coffee
11.2022 - 04.2023
Server Supervisor
Gorge White House
05.2020 - 09.2023
Nanny
Child Care Provider
09.2019 - 06.2023
Hostess/Busser
3 Rivers Grill
03.2019 - 04.2020
Bachelor of Science - Advertising And Sustainable Business
University of Oregon
High School Diploma -
Hood River Valley High School