Ariel Souza
Orlando,Florida
Summary
Little bit about me is that im very great when it comes to customer services or anything car or gym related those are my absolute strongest fortes. i do enjoy helping people and making a change !
Overview
8
8
years of professional experience
Work History
Valet Runner
Universal Studios
Orlando, Florida
10.2018 - 02.2024
- Helped with outstanding customer services with guest with their needs
- Parked multiple types of vehicles (Special, Manual, Automatic, Trucks) also have knowledge with higher ends cars such as Ferrari's, Lamborghini's, McLarens and so forth!
- Helped the team by organizing the place to receive more cars.
- Team leader.
- Inspected vehicles for damages before parking them!
- Wrote tickets for arriving guests
Restaurant Waiter
Santos Restaurant
Orlando, Florida
01.2017 - 12.2017
- Greeted customers, answered questions and recommended specials to increase profits.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Checked on guests during meals to ensure satisfaction with each course.
Tour Guide
CVC
Orlando, Florida
01.2016 - 06.2016
- Displayed strong public speaking and communication skills to facilitate high quality guest tours.
- Developed guest relationships to achieve high level of satisfaction.
- Described tour points of interest to group members, responding to questions and inquiries.
- Planned itineraries in accordance with weather forecasts and length of each tour.
- Created tour programs with focus on providing positive guest experiences.
Education
GED -
Olympia High School
Orlando, FL03-2014
Skills
- Professional Appearance
- Team Collaboration
- Customer Service
- Attention to Detail
- Multitasking and Organization
- Clean Driving Record
- Guest flow management
- Problem-Solving
- Guest Assistance
- Customer service and support
- Standard Vehicle Operation
- Physical Fitness
- Anything car related
- Teaching
- Fitness
Timeline
Valet Runner
Universal Studios
10.2018 - 02.2024
Restaurant Waiter
Santos Restaurant
01.2017 - 12.2017
Tour Guide
CVC
01.2016 - 06.2016
GED -
Olympia High School