Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Ariel Sutton

Chicago,IL

Summary

I have worked within the social work field with a focus in mental health for the past two years. I am focused on client advocacy, prevention and education to reduce impacts and recurrence of serious issues. Collaborative with multidisciplinary teams to create solid support networks for client needs.

Overview

2
2
years of professional experience

Work History

Recovery Counselor

Trilogy Behavioral Healthcare
Chicago, IL
08.2023 - Current
  • Conducted assessments of client needs, strengths, and resources to develop treatment plans.
  • Developed individualized service plans with clients to address their identified goals.
  • Worked collaboratively with other professionals such as psychiatrists, psychologists, and nurses to coordinate care for clients.
  • Provided crisis intervention services for clients experiencing acute distress.
  • Assisted clients in accessing community resources such as housing, food pantries, and transportation options.
  • Maintained accurate records of client progress and interactions according to agency standards.
  • Attended team meetings and provided feedback on case updates and treatment recommendations.
  • Participated in professional development activities such as seminars, workshops, trainings.
  • Coordinated referrals to outside agencies for additional services such as substance abuse programs or vocational training.
  • Assisted individuals experiencing homelessness by providing referrals for emergency shelter placements.
  • Actively advocated for systemic change within organizations that serve vulnerable populations.
  • Maintained thorough case history records and wrote detailed reports.
  • Implemented social service interventions to achieve treatment goals and address client needs.
  • Maintained lists of resources helpful to clients.

Cashier Team Lead

Nordstrom Rack
Indianapolis, IN
05.2022 - 12.2023
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Provided guidance to cashiers on how to accurately ring up customers' purchases.
  • Trained new cashiers on proper use of registers and store policies.
  • Monitored cashier performance, providing feedback as needed.
  • Performed daily opening and closing procedures for the register area.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Processed refunds and exchanges according to company policy.
  • Coordinated with other departments when additional support was needed during peak hours.

Team Member- College in Prison Program

Eastern Michigan University
Ypsilanti, MI
04.2023 - 08.2023
  • Provided guidance to students on their choice of major and career paths.
  • Assisted with the development and implementation of college program initiatives.
  • Organized and managed student documents and records in accordance with department policies.
  • Conducted research on current trends and best practices in higher education to inform future projects.
  • Participated in weekly meetings to discuss progress of ongoing projects.
  • Gathered feedback from participants in order to assess effectiveness of programs or services offered by the college program team.

Intern

Ann Arbor 15th District court
Ann Arbor, MI
08.2022 - 05.2023
  • Participated in weekly team meetings with supervisors and other staff members to discuss caseloads and provide updates on current cases.
  • Assisted in the development and implementation of individualized case plans for probationers.
  • Attended meetings with community agencies, such as schools and treatment providers, to ensure that services were being provided appropriately to clients.
  • Organized and maintained client files in accordance with departmental policies and procedures.
  • Facilitated group sessions on topics such as substance abuse prevention and anger management.
  • Observed behavior changes in probationers during routine contacts and reported observations to assigned Probation Officers promptly.
  • Provided guidance and support to help probationers achieve successful outcomes while under supervision.
  • Created, organized and maintained files, case notes and electronic databases.
  • Answered phone calls concerning clients, handled complaints and responded to requests for information.

Education

Master of Social Work - Social Work

Governors State University
Park Forest, IL
05-2026

BSW - Social Work

Eastern Michigan University
Ypsilanti, MI
05-2023

Skills

  • Substance Abuse Knowledge
  • Assessment skills
  • Client Advocacy
  • Empathy and Compassionate Care
  • Team building
  • Flexible and Adaptable
  • Staff Development
  • Decision-making capabilities
  • Continuous Development

Affiliations

  • D1 Rowing at Eastern Michigan University
  • Secretary of the NAACP

Accomplishments

  • Dean's List recipient
  • Cum Laude graduate
  • Division- One four year athlete

Timeline

Recovery Counselor

Trilogy Behavioral Healthcare
08.2023 - Current

Team Member- College in Prison Program

Eastern Michigan University
04.2023 - 08.2023

Intern

Ann Arbor 15th District court
08.2022 - 05.2023

Cashier Team Lead

Nordstrom Rack
05.2022 - 12.2023

Master of Social Work - Social Work

Governors State University

BSW - Social Work

Eastern Michigan University

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Ariel Sutton