Ariel Valenzuela
Grovetown,GA
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.Excellent interpersonal and customer service skills and a demonstrated willingness to work in a team environment. Proficient in computers, technology and learning to operate new equipment. Highly flexible in terms of job responsibilities. Strong work ethic, fast learner, responsible and reliable. Bilingual english/spanish
Overview
2
2
years of professional experience
Work History
Bartender
TopGolf
Augusta, GA
07.2022 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Followed strict recipes and drink measurements to minimize product used.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Served high customer volumes during special events, nights and weekends.
Server/Bartender
Chop House Steak & Seafood
Augusta, GA
10.2021 - 05.2022
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Bussed and reset tables/bar tops to keep dining room and work areas clean.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Applied comprehensive knowledge of wine, and beer to increase daily beverage sales.
- Updated drink menu with creative cocktails, contemporary wines and craft beers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server
Docs Porchside
Grovetown, GA
08.2021 - 10.2021
- Checked identification for minimum age for sale of alcoholic beverages.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Printed dining checks with total due, collected payment and offered receipts to complete transaction.
Waitstaff
Brandon Wilde Retirement Home
Evans, GA
02.2021 - 08.2021
- Picking up phones and making reservations
- Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.
- Assisted in food preparation as directed while following instructions to meet specific dietary needs.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Processed orders and sent to kitchen employees for preparation.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Inspected dishes and utensils for cleanliness.
Server
Waffle House
Augusta, GA
02.2018 - 12.2018
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
High School Diploma -
Georgia Cyber Academy
Certification - Bartending
LBS Bartending School
Augusta, GA 07.2022 - Current
Skills
Responsible alcohol service
Liquor, beer and wine knowledge
Highly reliable
Handling difficult customers
Attending multiple customers
Cash register operation
Hospitality service expertise
Performance improvement
Aloha POS
Menu memorization
Classic cocktails
Timeline
Bartender
TopGolf
07.2022 - Current
Certification - Bartending
LBS Bartending School
07.2022 - Current
Server/Bartender
Chop House Steak & Seafood
10.2021 - 05.2022
Server
Docs Porchside
08.2021 - 10.2021
Waitstaff
Brandon Wilde Retirement Home
02.2021 - 08.2021
Server
Waffle House
02.2018 - 12.2018
High School Diploma -
Georgia Cyber Academy