ARIEL D FREDERICK
Staten Island,NY
Summary
Experienced Certified Nursing Assistant (CNA) and Patient Care Technician/Assistant (PCT/A) with a solid healthcare background, exceptional customer service skills, and team leadership abilities. Recognized for providing detail-oriented and expert patient care, ensuring safety and assisting with mobility. Possesses current BLS and CPR certifications, and has a track record of successful collaboration with interdisciplinary teams to uphold high healthcare standards and preserve patient dignity.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant (CNA)
The New Jewish Home
03.2025 - Current
- Provide daily care assistance including bathing, feeding, grooming, and toileting for elderly residents.
- Monitor and record vital signs, report any health changes to nursing staff.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Support emotional and mental well-being through compassionate interaction and care.
- Maintain a clean, sanitary, and safe environment in compliance with facility policies.
Stow Associate
Amazon.Inc
05.2023 - 06.2024
- Ensured accurate inventory tracking and organization by scanning and shelving products.
- Reported damaged goods and maintained safety standards using powered industrial equipment.
Shift Leader
Walgreen's Pharmacy
10.2021 - 05.2023
- Supervised store operations and trained new staff.
- Resolved customer issues and managed cash handling responsibilities.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Customer Service Associate
Walgreen's Pharmacy
07.2019 - 10.2021
- Handled point-of-sale transactions and promoted store promotions.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
Education
High School Diploma -
St. Andrew's Anglican Secondary School
07.2018
Skills
- Certified nursing assistant
- Patient care technician / assistant
- Vital signs monitoring
- Certified in BLS and CPR
- Effective time management
- Team collaboration
- Professional demeanor
- Innovative problem-solving
- Adaptability
Certification
- Certified Nursing Assistant (CNA)
- Patient Care Technician/Assistant (PCT/A)
- Basic Life Support (BLS) - American Heart Association
- Cardiopulmonary Resuscitation (CPR) - American Heart Association
Timeline
Certified Nursing Assistant (CNA)
The New Jewish Home
03.2025 - Current
Stow Associate
Amazon.Inc
05.2023 - 06.2024
Shift Leader
Walgreen's Pharmacy
10.2021 - 05.2023
Customer Service Associate
Walgreen's Pharmacy
07.2019 - 10.2021
High School Diploma -
St. Andrew's Anglican Secondary School
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