Ariella Martinez Torres
Haymarket,VA
Summary
Customer-focused retail professional with 5+ years of customer service experience, cashier operations, cash handling, and sales support. Skilled in addressing customer concerns, maintaining store cleanliness, and preparing food. Effective in fast-paced environments through clear communication, attention to detail, and teamwork.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Crew Member/cashier
Taco bell
haymarket, VA
07.2025 - Current
- Welcomed customers, took orders, and processed payments accurately.
- Prepared food and beverages following company standards.
- Maintained cleanliness and organization of kitchen, dining area, and service stations to enhance customer experience.
- Followed food safety, sanitation, and hygiene procedures.
- Collaborated with team members to complete tasks efficiently. to prepare orders quickly and accurately.
- Refilled supplies to ensure uninterrupted service during busy hours. and assisted with opening and closing duties.
Crew Member/cashier
Mcdonalds
Centreville, Virginia
08.2023 - 03.2025
- Greeted customers warmly upon entry., took orders, and processed payments accurately.
- worked with team members to prepare orders quickly and accurately.
- prepared food and beverages according to company's standards..
- Maintained cleanliness in kitchen, dining area, and service stations to uphold company standards.
- followed food safety, sanitation, and hygiene guidelines
- Restocked supplies in service areas and assisted with opening and closing duties to ensure smooth operations.
Customer Service Associate
Target
Fairfax, VA
05.2023 - 08.2023
- Assisted customers with purchases, returns, exchanges, and inquiries, enhancing overall shopping experience.
- Operated point-of-sale systems and processed transactions accurately, ensuring efficient checkout flow.
- Addressed customer concerns professionally and escalated complex issues to management, facilitating timely resolutions.
- Collaborated with coworkers to achieve customer service goals. to support customer service and store performance goals.
- Organized merchandise on shelves to improve customer accessibility. and sales areas neat and well stocked.
- Conducted inventory checks to ensure accurate stock levels., price tagging, and product displays.
Retail Sales Associate
forever 21
Fairfax, Virginia
02.2022 - 05.2023
- Managed customer greetings, processed cash register transactions, ensured store recovery, and upheld visual presentation standards to enhance shopper experience with brand service model. Delivered front-end service, processed transactions, maintained merchandising standards, and assisted shoppers to ensure consistent brand experience. Coordinated customer-facing support and register operations, streamlined recovery routines, and upheld visual standards to align store presentation with brand service model.
- Welcomed shoppers to store environment and provided style guidance in fast-paced Forever 21 store.
- Completed sales transactions using point-of-sale system, returns, and exchanges through point-of-sale system.
- Restocked shelves with new merchandise for optimal display and maintained organized sales floor displays.
Education
High School Diploma -
Centreville High School
Centreville, VA06-2025
Skills
- Point-of-sale operation
- Transaction handling
- Customer engagement
- Store merchandising
- Product assistance
- Guest relations
- Communication and teamwork
Languages
English
Professional
Spanish
Professional
Timeline
Crew Member/cashier
Taco bell
07.2025 - Current
Crew Member/cashier
Mcdonalds
08.2023 - 03.2025
Customer Service Associate
Target
05.2023 - 08.2023
Retail Sales Associate
forever 21
02.2022 - 05.2023
High School Diploma -
Centreville High School