Arielle Acevedo
FAMILY CAREER BREAK
Boca Raton,Florida
19
years of professional experience
Versatile and accomplished professional with extensive experience in management, operations, sales, customer service, employee development, recruiting, training, and team leadership. Former General Manager of a $4M luxury retail location, responsible for leading teams of 20+ employees and overseeing daily business operations. Known for strong communication, organization, problem-solving, relationship building, and the ability to adapt quickly to changing priorities. After a career break focused on raising and caring for my daughter and family, seeking an opportunity to return to the workforce in a part-time or full-time capacity.
Work History
5 Years 11 Months
- Took an intentional career break to focus on raising and caring for my daughter and family.
General Manager
2 Years 9 Months- Achieved top regional performance in year-over-year sales growth while leading a $4M location.
- Recruited, hired, trained, and coached employees, fostering a high-performing team environment that enhanced overall team capability.
- Managed daily operations, staffing, scheduling, and performance management to align with business priorities and optimize customer experience.
- Developed training programs and facilitated employee development across the organization.
- Developed training programs, coaching sessions, and performance evaluations to strengthen employee skills and retention.
- Served as Market Trainer, supporting employee development and training across the organization.
- Developed training programs and performance evaluations that strengthened employee skills and improved retention.
Assistant General Manager
2 Years 8 Months- Managed daily operations, staffing, sales performance, inventory, and customer experience to ensure smooth workflow.
- Recruited, interviewed, onboarded, and trained employees to build a skilled and effective team.
- Coordinated scheduling, performance management, and team development to enhance overall team effectiveness.
Floor Supervisor
1 Year 10 Months- Supervised and coached employees, ensuring high standards of customer service were consistently met.
- Coordinated scheduling, recruiting, training, inventory management, merchandising, and daily operations to optimize workflow.
- Managed operational procedures, aligning them with sales and productivity goals to enhance overall performance.
Sales Supervisor
1 Year 3 Months- Facilitated daily operations and developed skills of team of 30+ employees.
- Coordinated scheduling, merchandising, inventory management, loss prevention, recruiting, interviewing, and onboarding.
- Drove sales growth through targeted employee coaching and enhanced customer service.
Stylist
10 Months- Delivered personalized customer service and styling guidance, enhancing customer satisfaction and driving sales support.
- Styled and curated upscale fashion collections for diverse clientele, enhancing brand image and customer satisfaction.
- Provided personalized styling consultations, building strong relationships and fostering repeat business.
- Trained new team members on product knowledge and visual merchandising standards to ensure consistent presentation.
Key Holder
3 Years 6 Months- Recruited, hired, trained, and developed staff to enhance team capabilities and service quality.
- Managed inventory, replenishment, pricing, and floor moves to optimize daily store operations.
- Drove sales and implemented targeted marketing strategies to increase revenue.
Education
- English Literature Major
Coursework toward English Literature Major
Skills
Sales and Revenue Growth
Team development
Market Trend Analysis and Strategy Development
Visual Merchandising
Sales Forecasting
Team Leadership and Management
Direct Sales and Customer Service Experience
Proficiency in Microsoft Office (Word
Excel
PowerPoint)
Operational Strategy
PROFESSIONAL STRENGTHS
- Strong leadership and interpersonal skills
- Highly organized and dependable
- Adaptable and quick to learn new systems and processes
- Experienced managing multiple priorities in fast-paced environments
- Excellent customer service and communication skills
- Proven ability to recruit, train, motivate, and develop teams
Timeline
FAMILY CAREER BREAK
11.2020 - CurrentRead More
General Manager
BURBERRY
02.2018 - 11.2020Read More
Assistant General Manager
BURBERRY
06.2015 - 02.2018Read More
Floor Supervisor
BURBERRY
08.2013 - 06.2015Read More
Sales Supervisor
MICHAEL KORS
05.2012 - 08.2013Read More
Stylist
MICHAEL KORS
07.2011 - 05.2012Read More
Key Holder
PLATO'S CLOSET
01.2008 - 07.2011Read More
FLORIDA ATLANTIC UNIVERSITY
from English Literature Major
Read More