Arielle Cooper
Houston,TX
Summary
Customer-focused professional dedicated to delivering exceptional service and enhancing customer satisfaction. Proven ability to address concerns effectively through strong interpersonal skills. Committed to driving positive outcomes in customer interactions.
Overview
3
3
years of professional experience
Work History
Resident Assistant
Spring Creek Village Assisted Living & Memory Care
Houston, TX
01.2024 - Current
- Supervised resident activities in dormitory to ensure adherence to rules and regulations.
- Monitored assigned areas for cleanliness and security compliance.
- Welcomed new residents and facilitated community integration.
- Assisted residents with ambulation, including walker, cane, and wheelchair usage.
- Conducted weekly floor meetings to discuss safety protocols, campus resources, and upcoming events.
Customer Service Representative
Walmart
Houston, TX
02.2022 - 01.2023
- Delivered prompt responses to inquiries about product availability, pricing, and features.
- Participated in team meetings to evaluate new initiatives and procedural updates.
- Created engaging visual displays in store windows and on sales floor.
- Assisted customers in navigating store layout to locate desired products.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Education
High School Diploma -
Westfield High School
Houston, TX05.2022
Skills
- Team collaboration
- Adaptability and flexibility
- Cross-functional communication
- High achiever
- Solution Oriental professional
- Workplace organization
Accomplishments
- Education Pathway
- Childhood Education
- Career Pathways
Timeline
Resident Assistant
Spring Creek Village Assisted Living & Memory Care
01.2024 - Current
Customer Service Representative
Walmart
02.2022 - 01.2023
High School Diploma -
Westfield High School
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