Arielle George
Dallas,TX
Summary
Exceptional retail representative with an associate’s degree in IT, seeking a role that combines customer-facing expertise with technological skills. Proven track record in exceptional customer service and building strong client relationships. Known to be well-versed in customer service practices and principles, skilled with Microsoft Office, and working in a fast-paced environment. Demonstrates active listening, working in a constantly changing environment, and literacy in technology.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail Representative and Barista
Target
04.2021 - Current
- Provides frontline support by answering questions about the store’s apps, provides technological assistance by installing software on guests’ user accounts, and customizing customer orders to meet their needs.
- Provides technology support to colleagues such as troubleshooting, updating and reloading office, POS, Zebra Technologies, and Android software.
- Ensures accuracy and confidentiality of daily, weekly, and monthly administrative forms and documents. Organizes for ease of reference and compliance with local and regional requirements.
Cashier and Customer Service Representative
Earthbound Trading Co
07.2020 - 02.2021
- Provides completion of daily operational tasks such as answering phone calls, ordering supplies, restocking items as needed, and working cohesively in a collaborative environment.
- Streamlined company workflow and maintained accuracy of register while completing over 100 cash and card transactions per day.
- Builds positive relationships with colleagues and guests by assisting guests, collecting feedback, and providing quality customer service, leading to an 85% increase in guests’ loyalty.
Fry Cook
Whataburger
08.2019 - 06.2020
- Provides customer support at the helpdesk, ensuring clients by verifying accurate order fulfillment and ensuring timely delivery of products to clients.
- First level support for Whataburger with 90% customer satisfaction rating.
- Creates a clean, friendly environment for customer relaxation and socialization.
Education
Associates Degree - Information Technology
University of Phoenix
01.2024
Skills
- 5 years experience in customer facing roles
- Excellent in Microsoft Office Suite applications, Windows OS
- Information technology literacy
- Professional and respectful communicator
- Knowledge of customer service principles
- Excellent customer service skills
- Excellent data entry skills
- Complaint handling
Certification
- Immigration Court Observation & Awareness Project, ABA Commission on Immigration's School - September 19th 2025
LANGUAGES
English (Fluent)
Spanish (Intermediate)
Timeline
Retail Representative and Barista
Target
04.2021 - Current
Cashier and Customer Service Representative
Earthbound Trading Co
07.2020 - 02.2021
Fry Cook
Whataburger
08.2019 - 06.2020
Associates Degree - Information Technology
University of Phoenix