Dustin Hanes
Papillion,Nebraska
Summary
Dedicated and experienced technician with 20 years of experience architecting, installing and maintaining complex technical systems. Strong leadership & followership skills developed through formal training and real-world experience. Highly disciplined and reliable; takes ownership of work scope and is accountable for deliverables. Excellent interpersonal skills and can operate well within a team, across functions or individually. Motivated veteran always seeking challenges and opportunities for enrichment.
Overview
2012
2012
years of professional experience
Work History
Fiber Optic Splicer
Elite Aerial Fiber
Omaha, NE
2021 - 2025
- Operated fusion splicing equipment to ensure precise alignment of fiber optic cables.
- Conducted routine maintenance on splicing tools and equipment to maximize performance and reliability.
- Assisted in troubleshooting connectivity issues by performing tests on optical fibers and connections.
- Collaborated with installation teams to support project timelines and quality standards during fiber optic deployments.
- Mentored junior staff in advanced splicing methods, fostering skill development within the team.
- Upheld high standards of craftsmanship while working under challenging conditions, including inclement weather or confined spaces.
- Assisted in the training of new technicians, imparting knowledge of industry best practices and safety protocols.
Low Voltage Manager
T1 Technology
Omaha, NE
2019 - 2021
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Lead Automation Panel Builder
New Covenant Consulting
Council Bluffs, IA
2017 - 2019
- Assembled electrical panels according to schematic diagrams and specifications.
- Conducted quality inspections to ensure compliance with industry standards.
- Operated tools and machinery for precise panel fabrication and assembly.
- Collaborated with team members to enhance workflow efficiency and safety practices.
- Trained new hires on assembly techniques and safety protocols.
Lead Cable Technician
Banyan Medical Systems
Omaha, NE
2013 - 2017
HVAC Controls Installer
Control Logic, Inc
01.2008 - 01.2012
Phillips & GE X-Ray Machine Installer
Midwest Medical
01.2005 - 01.2008
Level III Field/Service Technician & Level III Field Auditor
Cox Communication
01.2000 - 01.2005
Lead Print Operator & Warehouse/Receiving Clerk
CSG Systems
01.1995 - 01.1999
Artillery Section Chief
USMC
Fort Sill, OK
01.1994 - 01.1995
Education
Chaparral High School
Las Vegas, NVSkills
- Four years experience as an HVAC controls installer working with heat pumps, dual duct VAV boxes, roof top and air handling units
- Hands on experience with analog and digital input/output signals, and able to bend up to and including 1” conduit with a handheld pipe bender
- Extensive experience with direct customer interaction, requirements gathering, solution architecture, schematics development, implementation and product support
- Developed and implemented time saving terminating methods that reduced medical system installation time by 1 day for a standard 5 day installation
- Demonstrated consistently high ‘first time right’ percentages in the installation of medical X-ray machines will extremely low tolerance for error
- Able to work within a team, direct facing to customers and can operate autonomously to complete commitments
- As a service technician, consistently achieved a team high first time right yield of 97%, led the top 5 team pace in jobs per hour and exceeded the 16 sales per month threshold by averaging 40 sales per month
- As a lead print operator, leading a team of six, ensured successful daily print runs of over 1,000,000 statements per day as well as 100,000 daily reports; ensuring 100% delivery on contractual service agreements
- Acted as section chief of an 8 man artillery fire team, performing team training, assigned roles and tasks; leading a team that scored 98% during team assessment evaluations
Competencies
- Team leadership
- Process innovation
- Strong attention to detail
- Very high say/do ratio
- HVAC controls
- Analog & digital signal I/O
- VFD experience, ABB specific
- Automated Logic equipment experience
Timeline
HVAC Controls Installer
Control Logic, Inc
01.2008 - 01.2012
Phillips & GE X-Ray Machine Installer
Midwest Medical
01.2005 - 01.2008
Level III Field/Service Technician & Level III Field Auditor
Cox Communication
01.2000 - 01.2005
Lead Print Operator & Warehouse/Receiving Clerk
CSG Systems
01.1995 - 01.1999
Artillery Section Chief
USMC
01.1994 - 01.1995
Fiber Optic Splicer
Elite Aerial Fiber
2021 - 2025
Low Voltage Manager
T1 Technology
2019 - 2021
Lead Automation Panel Builder
New Covenant Consulting
2017 - 2019
Lead Cable Technician
Banyan Medical Systems
2013 - 2017
Chaparral High School