Summary
Overview
Work History
Education
Skills
Timeline
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Arielle Grimes

Orlando

Summary

Experienced professional in guest services with a focus on teamwork and delivering tangible outcomes. Proficient in communication, adept at problem-solving, and skilled in fostering a positive environment. Known for reliability and flexibility in meeting evolving demands.

Overview

9
9
years of professional experience

Work History

Volunteer

Daily Bread Food Bank
06.2016 - Current
  • Adhered to organization procedures and instructions to maintain safety for program participants and other workers.
  • Coordinated food, clothing and household items for disadvantaged individuals and families.

Team Member

Chick-fil-A
06.2023 - 08.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong cooperative relationships with coworkers and managers.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.

Volunteer

Arnold Palmer Golf Tournament
03.2022 - 03.2022
  • Greeted visitors and answered questions about program, requirements and opportunities.
  • Provided immediate responses to questions from volunteers.
  • Adhered to organization procedures and instructions to maintain safety for program participants and other workers.

Tutor

Miracle Grace Academy
06.2021 - 07.2021
  • Supported students with helpful study habits and exam strategies.
  • Provided appropriate learning materials for students.
  • Worked with students in classrooms or home environments to provide educational support.
  • Tutored struggling, average and advanced students in math course materials.
  • Prepared lesson plans to meet goals identified in students' individualized study plans.
  • Drilled students on subject matter and used flashcards and writing techniques to improve recall.
  • Updated required logs and student documentation to keep records accurate and current.
  • Maintained detailed files and created charts tracking students learning progress.

Education

High School Diploma -

Dr. Phillips High School
Orlando, FL
05.2024

Skills

  • Public Speaking
  • Verbal and Written Communication
  • Team Collaboration
  • Deadline Adherence
  • Telephone Etiquette
  • Volunteer Program Assistance
  • MS Office
  • Order taking
  • Customer service
  • Greeting guests
  • Flexible schedule
  • Money handling

Timeline

Team Member

Chick-fil-A
06.2023 - 08.2024

Volunteer

Arnold Palmer Golf Tournament
03.2022 - 03.2022

Tutor

Miracle Grace Academy
06.2021 - 07.2021

Volunteer

Daily Bread Food Bank
06.2016 - Current

High School Diploma -

Dr. Phillips High School

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Arielle Grimes