Arielle Jarreau
New Orleans,LA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
9
9
years of professional experience
Work History
Shift Leader
Walgreens
New Orleans, LA
09.2024 - Current
- Supervised daily operations, ensuring team adherence to safety protocols and quality standards.
- Trained and mentored new employees on operational procedures and best practices.
- Coordinated shift schedules, optimizing staff allocation for peak performance.
- Implemented process improvements to enhance workflow efficiency and reduce downtime.
- Resolved customer inquiries and complaints, fostering positive relationships for repeat business.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Hairstylist
Self Employed
New Orleans, LA
03.2024 - Current
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Sales Associate
Planet Fitness Gym
New Orleans, LA
01.2024 - 03.2024
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Freight Handler
Walmart Distribution Center
Robert, LA
01.2023 - 07.2023
- Loaded and unloaded trucks.
- Collaborated with team members to resolve challenges and improve productivity.
- Inspected freight for any damage or faults prior to loading.
- Maintained clean and organized work area to improve efficiency and comply with regulations.
- Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Operated equipment while observing standard safety procedures.
Cashier
Brothers Gas Station
New Orleans, LA
07.2019 - 11.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Customer Service Representative
Winn Dixie Grocery Store
New Orleans, LA
06.2017 - 07.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Radiology Technician
Delgado Community College
New Orleans, LAGED -
Warren Easton Senior High School
New Orleans, LA05.2018
Skills
- Shipment Inspection
- Freight Processing
- Loading and Unloading
- Zoning and Stocking
- Product Knowledge
- Problem-Solving Abilities
- Customer Relations
- Recordkeeping Strengths
- Cash Register Operation
- Customer Assistance
- Payment Processing
- ID Verification
- Document Scanning
- Accuracy and Attention to Detail
- Research and analysis
Timeline
Shift Leader
Walgreens
09.2024 - Current
Hairstylist
Self Employed
03.2024 - Current
Sales Associate
Planet Fitness Gym
01.2024 - 03.2024
Freight Handler
Walmart Distribution Center
01.2023 - 07.2023
Cashier
Brothers Gas Station
07.2019 - 11.2022
Customer Service Representative
Winn Dixie Grocery Store
06.2017 - 07.2019
GED -
Warren Easton Senior High School
Radiology Technician
Delgado Community College