Arielle Oven
Brockton,MA
Summary
Accomplished Assistant Manager skilled at building a positive atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
14
14
years of professional experience
Work History
Assistant Store Manager
Eileen Fisher Inc
Hingham , MA
04.2012 - 09.2020
- Provided optimal assistance to store leader.
- Assisted with recruitment, hiring and training of new employees.
- Providing team members with feedback by delivering friendly, knowledgeable corrective action strategies.
- Helped with planning schedules and delegating assignments to meet coverage of company, store and customer demands.
- Completed weekly, monthly and quarterly reports for senior management, some of these reports include; Payroll, Petty Cash and Inventory/Adjustment.
- Provided exceptional Customer Service, maintaining positive customer relationships by responding quickly to customer service inquiries.
Sales Associate
Eileen Fisher Inc
Chestnut Hill, MA
01.2010 - 04.2012
- Provided personal customer service with product knowledge and understanding of client's need.
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Events and Graphics Coordinator
MS Cure Fund
Boston, MA
01.2007 - 03.2009
- Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
- Coordinated schedules and timelines for all events.
- Developed creative design for marketing packages, including print materials, brochures, banners and signs.
Education
Bachelor of Arts - Graphic Design And Photography
University of Massachusetts - Dartmouth
North Dartmouth, MA06.2006
Skills
- Communication and Interpersonal Skills
- Attention to Detail
- Problem Resolution
- MS Office
- Customer service-focused
- Scheduling
Timeline
Assistant Store Manager
Eileen Fisher Inc
04.2012 - 09.2020
Sales Associate
Eileen Fisher Inc
01.2010 - 04.2012
Events and Graphics Coordinator
MS Cure Fund
01.2007 - 03.2009
Bachelor of Arts - Graphic Design And Photography
University of Massachusetts - Dartmouth
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